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I need to change the password on IPhone 7. I have no idea…

Customer Question
I need to change...

I need to change the password ***** IPhone 7

Technician's Assistant: When did you last change your password ***** Apple ID?

I have no idea

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 4 months ago.Category: Smartphones
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Answered in 12 minutes by:
3/24/2018
Technician: John T. F., Apple Consultant replied 4 months ago
John T. F.
John T. F., Apple Consultant
Category: Smartphones
Satisfied Customers: 3,705
Experience: 20+Yrs in the computer/electronics service industry
Verified

Hello! I will work to provide accurate advice. Give me a minute to read your submission.

If Secure Remote Assistance is offered, please ignore it.

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Technician: John T. F., Apple Consultant replied 4 months ago

To clarify; is this concerning the stand alone 4/6 digit passcode to unlock the device OR is it the password ***** the Apple ID?

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