Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Bought iphone6s TracFone--can't install SIM card. Don't
Bought iphone6s TracFone--can't install SIM card JA: Who is your current wireless carrier? Customer: don't know JA: Was your SIM card activated with your carrier? Is there a reason they might have dea… read more
Randy***** CellTech
Randy***** CellTech
1,869 satisfied customers
I ported two numbers from verizon and one of the phones is
Hello, I ported two numbers from verizon and one of the phones is not able to send text message or make a calls. Please advise! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,021 satisfied customers
I cannot open phone because I do not remember the pass word
I cannot open phone because I do not remember the pass word when I bought it. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
Important notes just disappeared from Notes app and they are
important notes just disappeared from Notes app and they are not in the deleted list. I can't fin them … read more
Harry
Harry
IT
3,271 satisfied customers
I can answer my i phone, but I can't talk on this one. Where
I can answer my i phone, but I can't talk on this one. … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
I tried to work with a tech. yesterday, but couldn't find
I tried to work with a tech. yesterday, but couldn't find imei #. W/ a little help, it's very small and hardly visible through the back of phone, got it. Phone is used, can't get through old username … read more
Terry Parker
Terry Parker
Diploma
29 satisfied customers
Got a new Apple iPhone on May 27, 2018. Got a message the
Got a new Apple iPhone on May 27, 2018. Got a message the following day on my phone "ATT Free Msg: Your device requires a new SIM card to use all services. To buy one, pls visit AT&T store or call(###… read more
Harry
Harry
IT
3,271 satisfied customers
Credit card in phone no longer good can't do updates. I
credit card in phone no longer good can't do updates … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
I need just one password. Samsung Galaxy. Well everybody I'm
I've only had the galaxy galaxy since Saturday I have gone into into my accounts down you know down down below there I've gone into my accounts I've done I've been there oh I've been doing this since Sunday and I have tried everything and he keeps that whoever operates down there has been trying and trying to trick me so that I've go over and over again so that he can just throw me back out of there because I figured tried too many times then you know then just have to deal with me any longer so this is been going on like cat and mouse like for since Sunday like I said and did all day today so I'm beside myself I don't know what else to do I've been out down there to the accounts and then go over there and I got a new password ***** got numbers to put in there so I can I can get a new password ***** then that works and then he says well I don't have enough numbers for 4 for then the numbers that I have to call in another numbers some more numbers set of 6 numbers for me and then they say they don't have enough numbers I have six numbers down there and then he says that's not right that's not right and then put you in you know the numbers that you want for a new password ***** do that nothing works for them down there so I gave up and called you okay I'm tired of trying and talking I don't know what to do … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,021 satisfied customers
I bought an apple phone that tracfone had - I'm technology
I bought an apple phone that tracfone had - I'm technology challenged and got the starting code wrong and now it's disabled --- what now? … read more
Harry
Harry
IT
3,271 satisfied customers
Can receive calls, but I can't seem to be able to dial out..
Can receive calls, but I can't seem to be able to dial out.. What is the process pro calling … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,701 satisfied customers
Locked myself out changed password and forgot it a couple
Locked myself out changed password ***** forgot it a couple hours ago 353299072767503 IMEI PLEASE HELP ME… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
63 satisfied customers
I forgot my number password now I am locked out, 6s, since
since last night I tried to figure out my new number password ***** and could not so now I am unlocked. My IPhone is through my office so I do not have access to my IMEI number today … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
I bought a new phone from ebay it is locked to tmobile and
i bought a new phone from ebay it is locked to tmobile and just got back from sprint now it wont unlock… read more
Randy***** CellTech
Randy***** CellTech
1,869 satisfied customers
I bought a iphone 4 from a nice lady at a flea market yesterday
I bought a iphone 4 from a nice lady at a flea market yesterday i paid 175 dollars for it she even erased her apple id off it before she sold it to me i went to a verizon store to activate it only to … read more
Randy***** CellTech
Randy***** CellTech
1,869 satisfied customers
My daughters brand new Galaxy sIII, which was "locked"
My daughter's brand new Galaxy sIII, which was "locked" with a pin number, has been stolen. We know its IMEI from the carton. CAn it be traced/tracked after the thief has put in a new SIM card, and if… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,021 satisfied customers
Good Day, I have 2 years ago purchased an i phone in the USA
Good Day, I have 2 years ago purchased an i phone in the USA through a friend in Haywood California. Unfortunately what we did not know is that it was locked,we were not able to use it normally, is th… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
This is a crazy question. But here is goes. I need to
This is a crazy question. But here is goes. I need to disable the internet browser on my 9750 bold. However our corp admin has a lot of the delete functions locked out. Any ideas. Please don't say to … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,021 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x