Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

I have 2 google map apps on my iPhone. It works great when…

Customer Question
I have 2 google...

I have 2 google map apps on my iPhone. It works great when there is an internet connection but not at all when I am not on the internet. What can I do to make it work when it is off the internet?

Technician's Assistant: Does your network appear in the Wi-Fi list on your iPhone?

Yes

Technician's Assistant: Which lights are solid and which are blinking on your router?

Maybe, I ask the question wrong. It works on HiFi but not when I am in the car away from a HiFI connection.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not really

Submitted: 4 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 6 hours by:
3/24/2018
Technician: Joel Kalman, Electrical Engineer replied 4 months ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Smartphones
Satisfied Customers: 1,027
Experience: I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

Ask Your Own Smartphones Question
Technician: Joel Kalman, Electrical Engineer replied 4 months ago

Do you have a data plan with your wireless service?

Ask Your Own Smartphones Question
Technician: Joel Kalman, Electrical Engineer replied 4 months ago

If you have a data plan, you may be able to download your Google maps over the cellular network, but I have found that it is usually not possible when I am in an unfamiliar area to get the maps that way. However, I use Goohat it works is to download the Google maps in the car all the time with driving directions. The way that it works for me is to enter the destination before I leave home and plan the trip while I am on wifi. Then your smartphone will have the data that it needs to display your route.

If you have any questions or have problems with this advice, please let me know so that I can provide you with the additional support that you need. My goal is to provide you with the best possible customer service. If you are satisfied with my advice, please take a moment to rate my services.

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Joel Kalman Your Own Question
Joel Kalman
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Smartphones
Satisfied Customers: 1,027
1,027 Satisfied Customers
Experience: I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Joel Kalman is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

380 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

1,027 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
I bought a new Toyota and we are trying to set up Entune and
Hi. I bought a new Toyota and we are trying to set up Entune and Scout. My iPhone is telling me that I need to do a Software Update of iOS 11.2.6 to the iPhone. It is asking for the "Passcode". I have… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
I need to get the Maps icon on my screen. Two weeks. I am
I am not sure When I purchased the phone it had Maps on it.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Does anyone know what setting I need to change on my IPhone
Does anyone know what setting I need to change on my IPhone to fix this issue?have an I-Phone 7 plus. My issue is that when I am listening to podcast or Spotify music those programs never turn off. Th… read more
Josh
Josh
It Support Specialist
Associate Degree
692 satisfied customers
When my friend texted me that she was outside I received a
When my friend texted me that she was outside I received a map of where she was. How does apple do that?… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
I recently changed my gmail password on my laptop and now I
Hi, I recently changed my gmail password ***** my laptop and now I cant sign in on my Iphone. Any advice? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My iPhone 6s Plus won't access the internet so none of my
Hello my iPhone 6s Plus won't access the internet so none of my apps are working though it seems to receive and make calls … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have an iPhone 6 and my phone does not have a voice in the
I have an iPhone 6 and my phone does not have a voice in the car but outside the car it does do you know why… read more
Ben
Ben
Software Engineer
Master\u0027s Degree
19 satisfied customers
I want to know how to disable the att family map on my
hello, I want to know how to disable the att family map on my iphone. if I turn on the airplane mode, will that do the trick?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have iphone 5c. I need to download a GPS program or app
i have iphone 5c. I need to download a GPS program or app that will find a pinpoint spot in rough pasture. The terrain is very overgrown with sandy soil weeds. My place I need to check every year is v… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
What should I do when cell phone data use spikes in an
What should I do when cell phone data use spikes in an unexplained manner. I noticed my usage spiked to exceed the 2gb and 3gb when I hardly used data. I shut off cellular data to most applications an… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have lost my phone. Find my iPhone says it is somewhere in
I have lost my phone. Find my iPhone says it is somewhere in my house or driveway. The phone is on but we cannot hear it ringing. Is there any way to get a better location? Peter W. Goodman… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I am trying to put an app on my iPhone all my info is back
I am trying to put an app on my iPhone all my info is back in NJ and I am in Ca. The question I keep gettin asked the month, day, and Year I joined google. I'm sure even if I was at home I don't have … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
google maps works fine on my laptop, but on my iPhone 4 i keep
google maps works fine on my laptop, but on my iPhone 4 i keep getting 'can not connect to server'. Every other internet connected app is working fine. wifi is enabled. onlt thing new is I just bought… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
I have an I-Phone 5 and was able to download the Google Maps
I have an I-Phone 5 and was able to download the Google Maps App a couple months ago. It seemed to work just fine. Now all of a sudden it states that it can't find the server and doesn't work at all. … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
1,504 satisfied customers
I have recently upgraded from the Iphone 4s to iPhone 5. I
I have recently upgraded from the Iphone 4s to iPhone 5. I also have an IPad2. I asked the techi in JHB South Africa to ensure that all the devices had the latest software & to check the settings to e… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Maps, weather and store not available. Location unavailable.
Maps, weather and store not available. Location unavailable. Locations services is turned on. This has been this way for over a week now. How to get these to work again? I downloaded Biophilila around… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I have an iPhone. It would be good if, when I parked my car
I have an iPhone. It would be good if, when I parked my car in a big parking lot, on a city street or on a remote street in the wilderness near a picturesque hike, and left my car, I could later press… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
My website is powered by Google Sites. I have a blog post as
My website is powered by Google Sites. I have a blog post as well as part of the site. Is there an application I can use from my iphone to update the blog? Thanks… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x