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Trouble pairing my otium earbuds with my Iphone. The worked,

Customer Question
Trouble pairing my otium...

Trouble pairing my otium earbuds with my Iphone. The worked, and now they do not. I've tried all the normal routines

Technician's Assistant: What version of iTunes are you using to sync your iPhone?

On my computer it is 12.7 How can I find the info on my app

Technician's Assistant: When did you last reboot?

A day or so ago

Submitted: 3 months ago.Category: Smartphones
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Customer reply replied 3 months ago
Is somebody on line with me
Customer reply replied 3 months ago
Nobody is responding
Answered in 11 hours by:
3/24/2018
Technician: Joel Kalman, Electrical Engineer replied 3 months ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Smartphones
Satisfied Customers: 1,021
Experience: I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Technician: Joel Kalman, Electrical Engineer replied 3 months ago

Do you leave your earbuds connected to the charger after they are fully charged, so that they will be fully charged when you want to use them?

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