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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 383
Experience:  Experience in supporting and using smartphones.
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Trouble pairing my otium earbuds with my Iphone. The worked,

Customer Question

trouble pairing my otium earbuds with my Iphone. The worked, and now they do not. I've tried all the normal routines
JA: What version of iTunes are you using to sync your iPhone?
Customer: On my computer it is 12.7 How can I find the info on my app
JA: When did you last reboot?
Customer: A day or so ago
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: nope
Submitted: 8 months ago.
Category: Smartphones
Customer: replied 8 months ago.
Is somebody on line with me
Customer: replied 8 months ago.
Nobody is responding
Expert:  Joel Kalman replied 8 months ago.

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

Expert:  Joel Kalman replied 8 months ago.

Do you leave your earbuds connected to the charger after they are fully charged, so that they will be fully charged when you want to use them?