Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Got a new iPhone can’t remember my password to sinc my

Customer Question
Got a new iPhone...

Got a new iPhone can’t remember my password ***** sinc my contacts and pictures

Technician's Assistant: When did you last change your password ***** Apple ID?

Two years ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes but I reset a new password ***** I forgot the old password ***** still have same email address

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes why is it so hard keeping up with all these pastwords just to have a iPhone

Submitted: 4 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 7 minutes by:
3/23/2018
Technician: Michael T,
 replied 4 months ago
Michael T
Category: Smartphones
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue

Ok so, you have forgotten your apple ID password.... Dont forget this has nothing to do with your email address

Your apple ID is simply a USERNAME for apple products..... Have you reset your apple ID password?

Once you do, you will be able to login no problem... I have had the same apple id password ***** over 5 years with no issues so it is doable but you have to understand how it all works first before you can get this streamlined

Ask Your Own Smartphones Question
Customer reply replied 4 months ago
Ok what do I do next
Technician: Michael T,
 replied 4 months ago

OK first, do you have access to a computer?

Ask Your Own Smartphones Question
Customer reply replied 4 months ago
I talk later a work right now thanks you
Technician: Michael T,
 replied 4 months ago

Ok get back to me when on a computer and ill help you fix this

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

Vinod Menon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

2,629 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
I just purchase a new iphone7, but i forgot my password, and
I just purchase a new iphone7, but i forgot my password, and i was unable to transport from my old phone. Can you help me? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have ms I just got. New phone nd I can't remember my pass
I have ms I just got. New phone nd I can't remember my pass words usually when they switch my stuff over it goes on the new phone but not this time my app switched but I have to sign in again … read more
Harry
Harry
2,054 satisfied customers
I got a new phone and I can't get into my yahoo account. I
I got a new phone and I can't get into my yahoo account. I can't remember my password. I don't have the same # I registered with my email I'd … read more
Samuel White
Samuel White
Owner and Expert Tech
264 satisfied customers
I have switched from iPhone 5 to 8. I can't get email on the
I have switched from iPhone 5 to 8. I can't get email on the 8 because I don't remember the password ***** the date I set it up … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Apple Iphone 6 cant. Trying to download a square reader and
trying to download a square reader and need my apple id password … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
My phone is locked. I downloaded an update and it went right
My phone is locked. I downloaded an update and it went right to the AppleID. I forgot my password ***** finally got thru a new on for with I was sent an email confirmation, but the Phone will not take… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I recently updated my iPhone 6s to an iPhone X. I have to
I recently updated my iPhone 6s to an iPhone X. I have to set up my gmail account on the X. I can't remember my password ***** I haven't typed it in in years. All I had to do was push the mail icon on… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
Keep getting message on my iPhone to enter password.
Keep getting message on my iPhone to enter password. Apparently I don't have correct password. Phone says because I am logged onto iCloud I can reset by entering my passcode. Problem is that the passc… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I have a iPhone 7 purchased 2 months ago. apple down loaded
Second opinion] i have a iPhone 7 purchased 2 months ago. apple down loaded software update forgot my unlock password ***** apple id password, Phone is locked called apple 2 time and did not resolve i… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
On my i have the in many different languages, it says slide
on my i have the Hello in many different languages, it says slide to set up so I slide . The next is activate phone apple id and password. i went on line and got new apple id and password ***** when I… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a iPhone 5 Have updated when offered, but am 80 years
I have a iPhone 5 Have updated when offered, but am 80 years old and took my first round of Chemo yesterday and when I got home. I pushed my button to up grade your latest up grade. I can not find my … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I would like to learn how to create a new email address and
I would like to learn how to create a new email address and password ***** still keep my exhausting ones( for privacy purposes) . I want to have access to this and receive this new email mail on my iP… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I am trying to unblock an iPhone 4 which has find my iPhone active and
I am trying to unblock an iPhone 4 which has find my iPhone active and of course we lost the password ***** the Apple ID. I am reading an answer to that question by yourself from 3 years ago.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
i have a new Apple ID and my iPhone keeps popping up the old
i have a new Apple ID and my iPhone keeps popping up the old ID and asks for the password ***** forgot. To reset my password ***** want to send me an e-mail to the old e-mail address which I no longer… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I changed my iTunes and Apple ID but with the upgrade my iPhone
I changed my iTunes and Apple ID but with the upgrade my iPhone & iPad reverted to my old ID. How do I change back to the one I want to use?… read more
Michelle
Michelle
Software Engineer
Bachelor\u0027s Degree
195 satisfied customers
is there a way to see the twitter password XXXXX in my iPhone
is there a way to see the twitter password XXXXX in my iPhone 4s. I could still log on but i could not reset it because I forgot the email it is associated with.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have an iphone 4 and I forgot my user name and password.
I have an iphone 4 and I forgot my user name and password. My phone number is ***** I updated the iphone and to finish it asked for my ID and password, well I forgot it. I went through resetting and t… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I just lost all of my contacts and calendar entries that were
I just lost all of my contacts and calendar entries that were on my iphone when i was trying to sync with my macprobook - I think I am confusing things with this new iCloud i said to delete an old me … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x