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I forgot my google password, how do I retrieve it? This

Customer Question
I forgot my google...

I forgot my google password, how do I retrieve it?

Technician's Assistant: What device or product does this involve?

This invoives my cell phone, which requires a google password ***** complete the setup

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

The brand is ZTE Avid 557, operating system is Consumer Cellular.

Technician's Assistant: How long has this been going on with your ZTE phone? What have you tried so far?

I recently purchased this smartphone, and I am now trying to set it up, but could not proceed without a google password.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No, that's it for now. Thank you.

Submitted: 3 months ago.Category: Smartphones
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Answered in 5 minutes by:
3/22/2018
Technician: Aparna Indresh,
 replied 3 months ago
Aparna Indresh
Category: Smartphones
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Smartphones Question
Technician: Aparna Indresh,
 replied 3 months ago

May I have your gmail address so that I can check for the password ***** option from my side?

Ask Your Own Smartphones Question
Technician: Aparna Indresh,
 replied 3 months ago

May I know the last password ***** remember using with this Google Account?

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Customer reply replied 3 months ago
I don't remember any password ***** used for this account.
Technician: Aparna Indresh,
 replied 3 months ago

To get a verification code, first confirm the phone number you added to your account (•••) •••-••25

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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