Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Forgot my email password. I am logged on to a friends Mac…

Customer Question
Forgot my email password ...

Forgot my email password

Technician's Assistant: Are you logged into your email account on any other devices?

I am logged on to a friends Mac and on my I phone to you

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I think so

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thank you

Submitted: 4 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 47 minutes by:
3/23/2018
Technician: Aparna Indresh,
 replied 4 months ago
Aparna Indresh
Category: Smartphones
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Smartphones Question
Technician: Aparna Indresh,
 replied 4 months ago

May I know who is your email provider for example Gmail, Yahoo?

Ask Your Own Smartphones Question
Customer reply replied 4 months ago
Gmail
Customer reply replied 4 months ago
Gmail umber is(###) ###-####!!
Customer reply replied 4 months ago
Calling is better. Driving
Technician: Aparna Indresh,
 replied 4 months ago

Let me check for the password ***** option from my side.

Ask Your Own Smartphones Question
Technician: Aparna Indresh,
 replied 4 months ago

May I have your Gmail address?

Ask Your Own Smartphones Question
Customer reply replied 4 months ago
Can you call(###) ###-####
Technician: Aparna Indresh,
 replied 4 months ago

Sorry for the delayed response i can call you but if you will provide me your Gmail address i can check for the password ***** options available from my side and it will be easy for me to resolve your issue.

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

Vinod Menon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
I forgot my password to get back in my phone. Last week. No
yes i was with metro pcs then i changed to boost moblie and i trade my boost phone back for my metro phone and i just forgot my pass word so i can log out my metro account and log in my boost account because my boost account is still on… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
It's my friends iPhone she forgot her password for her email
It's my friends iPhone she forgot her password ***** her email have tried to reset but said envalid email than said envalid ph just need to know how to help her she is older can't see real well please… read more
Harry
Harry
3 satisfied customers
I recently downloaded an upgrade on my apple cell phone and
I recently downloaded an upgrade on my apple cell phone and the phone has asked for my passcode in order to use it after the download. Can you tell me my passcode for(###) ###-#### thanks. … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
My phone was stolen and i cant remember my icloud password..
my phone was stolen and i cant remember my icloud password.. I want to use the app find my phone but i cant due to i forgot my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Hiinimgot a new iPhone and moved my Sim to that phone. Asked
Hiinimgot a new iPhone and moved my Sim to that phone. Asked to log in to the iTunes Store with an email address of a friend who used that originally about ten years ago with my first iPhone. I have b… read more
Harry
Harry
3 satisfied customers
Well it's my Apple phone it's ok. Apple I think. It's my
Well it's my Apple phone it's ok JA: What Operating System (OS) are you running on your? Customer: Apple I think JA: How long has this been going on with your Apple device? What have you tried so far?… read more
Harry
Harry
3 satisfied customers
I want a password for my I phone so that I may download free
I want a password ***** my I phone so that I may download free music and games. But they try and send it on my phone but how can I retrieve it if I don't know my password. My phone number is(###) ###-… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
1,356 satisfied customers
I am trying to set up an email acct on my newly purchased
I am trying to set up an email acct on my newly purchased iPhone. I have forgotten my password ***** I pressed the forgot password ***** and tried that way with no success. I have forgotten the phone … read more
Samuel White
Samuel White
Owner and Expert Tech
264 satisfied customers
How do I add my Email address to my iPhone8? I put in my
How do I add my Email address to my iPhone8? I put in my name and Email address and Apple password ***** it then goes to IMAP. But when I go to Save,it comes up with invalid username or password. What… read more
Harry
Harry
3 satisfied customers
I switched my phone t mobile, android. when finished we were
i switched my phone t mobile, android. when finished we were unable to get into g mail, google, my contacts, and all photos. everithing was saved on google but i forgot password ***** unable to access… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
It's my phone I forgot my password that goes with. My phone
It's my phone I forgot my password ***** goes with***@******.***. My phone # is ********* … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
My daughter forgot her Apple ID password want to reset it
My daughter forgot her Apple ID password ***** to reset it and can't access email to do so. Can you assist? … read more
Harry
Harry
3 satisfied customers
It's my phone. I am unable to get into an old phone, my
It's my phone. I am unable to get into an old phone, my email account information is not working … read more
Samuel White
Samuel White
Owner and Expert Tech
264 satisfied customers
I need to change my phone number on my Microsoft account.
I need to change my phone number on my Microsoft account … read more
Samuel White
Samuel White
Owner and Expert Tech
264 satisfied customers
I recently acquired An Apple I phone 7 plus wnen I try to
I recently acquired An Apple I phone 7 plus wnen I try to set up my e mail on my Yahoo.com I D I have major problems because because I have forgotten my password. I try following the directions to res… read more
Michael T
Michael T
73 satisfied customers
I have a iPhone 7 purchased 2 months ago. apple down loaded
Second opinion] i have a iPhone 7 purchased 2 months ago. apple down loaded software update forgot my unlock password ***** apple id password, Phone is locked called apple 2 time and did not resolve i… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
My phone after updating was locked due to me not knowing my
My phone after updating was locked due to me not knowing my security questions nor my password, I also forgot my email password ***** am unable to retrieve a new password. I need to make an appointmen… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
is there a way to see the twitter password XXXXX in my iPhone
is there a way to see the twitter password XXXXX in my iPhone 4s. I could still log on but i could not reset it because I forgot the email it is associated with.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x