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I have switched from iPhone 5 to 8. I can’t get email on the…

Customer Question
I have switched from...

I have switched from iPhone 5 to 8. I can’t get email on the 8 because I don’t remember the password ***** the date I set it up

Technician's Assistant: When did you last change your password ***** Apple ID?

I have had same password

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 4 months ago.Category: Smartphones
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Answered in 47 minutes by:
3/22/2018
Technician: Richard, Smartphone Specialist replied 4 months ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,275
Experience: Extensive Smartphone Issue Resolvement
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the part of the address after the @ symbol?

Thank you

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Customer reply replied 4 months ago
Gmail.com
Technician: Richard, Smartphone Specialist replied 4 months ago

Thanks

If you click on my link below

www.gmail.com

Can you sign into your account there?

Please let me know

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Customer reply replied 4 months ago
No
Technician: Richard, Smartphone Specialist replied 4 months ago

What was the message you get when you tried?

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