Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I haven't received emails via my iPhone since last Friday
I haven't received emails via my iPhone since last Friday 8/23. I have an AT&T address and my email says server error YAHOO! The last time I used my email I tried to send with an attachment with cc to… read more
Samuel White
Samuel White
Owner and Expert Tech
291 satisfied customers
I sent my iPhone back but I didn't know it needed to be
I sent my iPhone back but I didn't know it needed to be deactivated so I need to do that so they won't send it back to me. … read more
Harry
Harry
2,257 satisfied customers
I don't want to reset my password because my son has all my
I don't want to reset my password ***** my son has all my info to find my phone.I am 91 and need to be reached or get in touch with my son A week ago I changed my password ***** google he has it but I… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
182 satisfied customers
I have a iPhone 7 and have outlook for my emails. Not sure
not sure my problem is that I can receive emails but when I reply the go straight to drafts and don't get sent I'm not al that iPhone savvy. Apple support told me to contact you … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
182 satisfied customers
It says my aol settings are incorrect. They seem ok to me.
It says my aol settings are incorrect. They seem ok to me. It worked st 0530 today. I reset everything I had messages to do. … read more
Samuel White
Samuel White
Owner and Expert Tech
291 satisfied customers
I have an iPhone 6s. We recently discovered that a friend of
Hi,I have an iPhone 6s. We recently discovered that a friend of mine, who has an iPhone 5, doesn't receive texts or calls from my phone. My calls to him go directly to voicemail...but he never gets th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
I bought an 8 plus last week and made a big mistake giving
I bought an 8 plus last week and made a big mistake giving my old 6s to a friend that pulled out the SIM card and said all info is now gone from the 6s. Somehow my Apple ID which was one of my emails … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,590 satisfied customers
Was in middle of questions. With dead iphone. Which are
Was in middle of questions. With dead iphone JA: Have you tried a force reboot on your iPhone (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)? Customer: Which are these? On and o… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
382 satisfied customers
I have a new iPhone 6s and am havingg difficulty setting up
I have a new iPhone 6s and am havingg difficulty setting up my outlook email. It appears to be set up but no emails are coming into the phone. … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I'm not receiving email on my phone. Setup issue? Brand new
I'm new to setting email using my phone. I've got as far as signing on to email server and seeing existing email by when I send myself an email test I don't see the email in the inbox... … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My iphone 6+ went dead all of a sudden! Been working great.
my iphone 6+ went dead all of a sudden! Been working great. Never happened before. I have it on charge now but even after 10 minutes of charging it won't wake up... … read more
Ashik
Ashik
Master's Degree
1,087 satisfied customers
I have a iphone 6 after i change the screen the touch id
i have a iphone 6 after i change the screen the touch id stop working,i search and they said is the flex cable i change the flex cable and still not working they said make a restore i made it and stil… read more
Pete
Pete
Engineer
Bachelor's Degree
9,770 satisfied customers
Vinod. I have a iPhone 6 plus and cannot send photos to my
Hi, Vinod. I have a iPhone 6 plus and cannot send photos to my email. This has always been a problem.… read more
Ashik
Ashik
Master's Degree
1,087 satisfied customers
I have an iPhone 6. I deleted all contacts in the smart
I have an iPhone 6. I deleted all contacts in the smart folders, thinking that photos in those contacts would also be deleted. Some photos remain that are personal and I want the off the phone. Can it… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,219 satisfied customers
I have an iPhone 6 when I send an email over my laptop to a
I have an iPhone 6 when I send an email over my laptop to a friend in another country using my gmail account and they respond and I view the response on my I phone the time I sent the email appears to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I can not send e-mail from my I phone. Receiving just find.
I can not send e-mail from my I phone. Receiving just find. I'm with comcast and they say there is nothing wrong and it must be with the I phone settings.the "can not send mail" message says user name… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I have a BlackBerry Bold 9780 via T-Mo and am considering upgrading
I have a BlackBerry Bold 9780 via T-Mo and am considering upgrading to a Bold 9900 (OS 6 to OS 7) I know that BB 10 is coming soon, but don't care. Do you know if it uses the same BlackBerry Desktop M… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
When trying to respond to an incoming Outlook email to my iphone
When trying to respond to an incoming Outlook email to my iphone 3 email address (when I am away from my home server) I get the following message: "A copy has been placed in your Outbox. The sender ad… read more
Ashik
Ashik
Master's Degree
1,087 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

382 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

2,721 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x