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The phone updated then requested apple id and password. The
The phone updated then requested apple id and password. The info we write down a while ago doesn't work, so the phone is now locked. How can I enter a new apple id and password? … read more
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Russell H.
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Vocational, Technical or Trade Scho
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Apple id has been disabled. Created new id on Apple website. Changed also on my Iphone but looks like it keeps looking at my old id. Have this problem for two months now. Cannot update anything in the… read more
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John T. F.
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My apple i phone 8 is not working. I tried to reset all settings and it just quite. Unable to activate it. … read more
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I purchase another phon on my plan and when it was set up
I purchase another phon on my plan and when it was set up they set it up using my apple account and it sync both phones I do not want to how can I fix it … read more
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I"m locked out don't have Apple ID or password for an iPhone
I"m locked out don't have Apple ID or password ***** an iPhone 6 was blocked 2 pos ago just updated to be able to unlock it and can't gat a tech on the phone to help me … read more
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My apple iss is messed up and i cant get it straight i want to geta new apple id andpassword then i need help setting it up on my phone i got a new email address and passwprd to start the process but … read more
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John T. F.
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I cannot remember password for iphone to make app updates. I
I cannot remember password ***** iphone to make app updates … read more
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I need a password. Iphone7 n my computer. 2018 apple. What
A month I have been to the Apple store 2 times plus I bought a new computer at BestBuy. I went to the Apple store on line n it would not accept my password ***** it locked up my phone They cannot finish updating my computer because no password … read more
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old phone was stolen just got the new phone and attempting to load phone from cloud. Won't allow access to my account and doesn't send email with codes … read more
Expert
Expert
I have a iPhone 7 purchased 2 months ago. apple down loaded
Second opinion] i have a iPhone 7 purchased 2 months ago. apple down loaded software update forgot my unlock password ***** apple id password, Phone is locked called apple 2 time and did not resolve i… read more
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Both mine and wife's Iphone 8 just keeps closing and asking
both mine and wife's Iphone 8 just keeps closing and asking for id passcode every 30 seconds … read more
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I was hacked a month ago so I had to change bank account
I was hacked a month ago so I had to change bank account numbers; phone numbers; Apple Iphone Id; passwords, etc. How do I put a new Iphone # plus password ***** my account? … read more
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I have an iPhone 6 and my wife has a iPhone 5. I recently
I have an iPhone 6 and my wife has a iPhone 5. I recently updated her software and we started to get each others messages and phone calls. We fixed the message problem in settings but can't seem to ev… read more
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I have an IPhone 6 I suspect is being installed with tracking
I have an IPhone 6 I suspect is being installed with tracking software without my permission. Please advice on how I can disable and delete any hidden apps in the background. I did see a locations set… read more
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I just updated my IPhone 4 to IPhone 6 but I can not transfer
I just updated my IPhone 4 to IPhone 6 but I can not transfer my photos from my old phone to my new phone. canyoy help me.… read more
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Randy, I asked you a question a while back, you did a great
Randy, I asked you a question a while back, you did a great job and I hope the tip reflected. I have a new one. I have my wife's iTunes account password. I am out of town working and I think she may b… read more
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Apple I.D. disabled...when I try to update an app on my iPhone
Apple I.D. disabled...when I try to update an app on my iPhone or iPad or make a purchase, I get a message that my Apple I.D. has been disabled. I have entered my password XXXXX I have recently change… read more
James
James
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I have throughly enjoyed this product and enjoyed my first
I have throughly enjoyed this product and enjoyed my first iphone for years however I resently purchased the 4s phone and already have an Apple ID through my old iphone. I have been trying for the las… read more
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Ashik
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xxxxxxxxxxxxxx at xxxxxxxxxx

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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