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Trying to buy something on my phone, but can't remember my…

Customer Question
Trying to buy something...

Trying to buy something on my phone, but can't remember my password...

Technician's Assistant: When were you last able to use your phone?

It should be the same for my r It should be the same for my tablet and compute...I can't remember it

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

Please advise.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Need password *****

Submitted: 4 months ago.Category: Smartphones
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Answered in 1 hour by:
3/21/2018
Technician: Michael T,
 replied 4 months ago
Michael T
Category: Smartphones
Satisfied Customers: 2,629
Experience: dasdasd
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Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue

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Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
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Experience: Experience in supporting and using smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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