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Got a phone call my cloud not down loading. IPhone 6. For…

Customer Question
Got a phone call...

Got a phone call my cloud not down loading

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

IPhone 6

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

For couple weeks they told me two days ago,have turned it off over night char deg all night

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I'm not sure the message says phone is connected to power and on Wi-Fi

Submitted: 4 months ago.Category: Smartphones
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Answered in 11 hours by:
3/21/2018
Technician: Joel Kalman, Electrical Engineer replied 4 months ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Smartphones
Satisfied Customers: 1,026
Experience: I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

Ask Your Own Smartphones Question
Technician: Joel Kalman, Electrical Engineer replied 4 months ago

Are you saying that you got a phone call telling you that your iClooud is not downloading or that you got a phone call that interrupted your iCloud which was downloading? What were you downloading?

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