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After I downloaded security update I don’t have any sound. I…

Customer Question
After I downloaded security...

After I downloaded security update I don’t have any sound

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I phone 6s plus already forgot iOS number think it was 03

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Just happened when I was playing my solitaire games and I only get a vibration dw

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes only get vibrate when I receive call or message

Submitted: 4 months ago.Category: Smartphones
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Answered in 49 minutes by:
3/20/2018
Technician: Michael T,
 replied 4 months ago
Michael T
Category: Smartphones
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue.

Please check your mute button which is located on the left side of your phone

It is a small switch

Make sure it is switched TOWARDS you

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Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
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Experience: Experience in supporting and using smartphones.

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Vinod Menon

Customer Service

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Experience in supporting and using smartphones.

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dasdasd

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