Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I forgot my Apple ID password and also forget my phone
i forgot my Apple ID password ***** also forget my phone number because that was my old phone … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I keep getting an error message of I have to wait 24 hours
I keep getting an error message of I have to wait 24 hours to sign in after changing password, it's been two days n I still get this message, the store told me to contact you. My original phone was st… read more
Harry
Harry
IT
2,911 satisfied customers
I took my iPhone 6s for screen replacement and now I can't
I took my iPhone 6s for screen replacement and now I can't activate it using my icloud account. I'm able to log to this account when using internet browser and see all my data … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I'm trying to download an app for my iPhone. I was prompted
I'm trying to download an app for my iPhone. I was prompted to verify my Apple ID. The credit card number was my fathers on s family sharing plan. I can't edit the card number. He's since passed away … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
How can I retrieve my voicemail? .Thereis no prompt to enter
How can I retrieve my voicemail ? .Thereis no prompt to enter code fo overr a week now … read more
Harry
Harry
IT
2,911 satisfied customers
Need to separate icloud iphones with same account so my
need to separate icloud iphones with same account so my wifes texts don't appear on the imac computer screen … read more
Harry
Harry
IT
2,911 satisfied customers
I'm being hacked like yesterday I got a message from apple
I'm being hacked like yesterday I got a message from apple saying this is you newapple id . I didn't ask for one cause I don't know what it is really, a few days beforthat someone was trying to get in… read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
How do I change my 640 lumia phone number as I have new sim
how do I change my 640 lumia phone number as I have new sim and its stuck on the old number… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an iPhone with an apple ID , but have forgotten my
I have an iPhone with an apple ID , but have forgotten my password ***** have been locked out of using my phone. Can you help?… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My iphone 6 plus was stolen. I was not able to "find my
my iphone 6 plus was stolen. I was not able to "find my phone" because I failed to have it locked and the person that took my phone was able to disable "find my phone". I was abled to call my provider… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I am unable to set up my outlook email on my iPhone, 5s,It
I am unable to set up my outlook email on my iPhone, 5s,It will not accept any of my former passwords and numerous attempts to reset my password ***** failed… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
Downloaded an update on my nokia lumia 522 now cant get
downloaded an update on my nokia lumia 522 now cant get access to my email or sky drive pics. tried to access my micro soft account but forgot my pass word. tried to reset my password ***** was unsucc… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I just got an iphone 6. when I go to my photos, select and
I just got an iphone 6. when I go to my photos, select and try to email via my Hotmail they just sit in the outbox and don't send. I have Switched the phone off and on, and deleted my Hotmail account … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I just upgraded to Iphone 6. I have AT&T service. My voicemail
I just upgraded to Iphone 6. I have AT&T service. My voicemail asks for a password ***** I tried and can't remember but need to find out how to reset password. To reset now, I have to know my old pass… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
All of a sudden today I cannot receive email on my iphone.
All of a sudden today I cannot receive email on my iphone. I get the message "Cannot Get Mail - The user name or password [email protected] is incorrect." But I haven't changed anything, it's the sa… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I had to reset my email account password XXXXX of being hacked.
I had to reset my email account password XXXXX of being hacked. I forgot to change it on my phone. This morning, the phone won't let me do anything until I change my email enter my email password. Non… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
381 satisfied customers
have a nokia lumia cell phone, put in wrong DOB, so it thinks
have a nokia lumia cell phone, put in wrong DOB, so it thinks I am a child...so I cannot get any apps i.e. twitter etc...how do I set up a parent lune?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
my hotmail account will not let me send as it says I have "the
my hotmail account will not let me send as it says I have "the user name or password XXXXX "hotmail" is incorrect. I know this is not true as I have been using hotmail on Iphone for months without iss… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x