Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I just bought a new IPhone 8; I just bought an IPhone 8,
I just bought an IPhone 8, when they transferred the old phone into the new phone, my ex husband's Apple ID got transferred too, how can I delete his Apple ID off my phone, every time I try to purchase something his I'd shows up … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I'm contacting you for my mother's iPhone. She has an iPhone
I'm contacting you for my mother's iPhone. She has an iPhone 4 and it died and at&t wasn't able to transfer her contacts or notes. It wasn't backed up on iCloud. Is there any way that an apple genius … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I can't remember my iPhone passcode. I changed the iPhone
I changed the iPhone passcode today and that is why I can't remember … read more
JUNKO LOUISE
JUNKO LOUISE
BSC
2 satisfied customers
Can't update, wants me to sign on with iCloud.com, have
Can't update, wants me to sign on with iCloud.com, have changed password ***** only for my ID with yahoo.com. Can't find how to sign on to iCloud. Com … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I just got a new i phone 8 and I dont remember my apple ID
i just got a new i phone 8 and I dont remember my apple ID and password ***** retrieve all my data. It was in my old phone which is no longer working … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a VW Tiguan and Carnet. Until recently, my phone
I have a VW Tiguan and Carnet. Until recently, my phone automatically connected in my car but no longer. When try to connect it says "out of range", not so. Or it just sits there looking with no resul… read more
Justin Johnson
Justin Johnson
Owner
2,674 satisfied customers
I can't purchase coins on hearts of Vegas game. It's a
A couple of weeks. I' Tried shutting it down but nothing else … read more
Justin Johnson
Justin Johnson
Owner
2,674 satisfied customers
My apple iss is messed up and i cant get it straight i want
My apple iss is messed up and i cant get it straight i want to geta new apple id andpassword then i need help setting it up on my phone i got a new email address and passwprd to start the process but … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I just got an iPhone 8 and am trying to transfer content
I just got an iPhone 8 and am trying to transfer content from my old iPhone. I have two apple IDs. Apple asked for first one (which is old and I rarely use) and then wouldn't accept my password. I cha… read more
Harry
Harry
2,219 satisfied customers
Apple Iphone 6 cant. Trying to download a square reader and
trying to download a square reader and need my apple id password … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
I bought an 8 plus last week and made a big mistake giving
I bought an 8 plus last week and made a big mistake giving my old 6s to a friend that pulled out the SIM card and said all info is now gone from the 6s. Somehow my Apple ID which was one of my emails … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
Help with shared info on phones. I have the iPhone X and
help with shared info on phones JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I have the iPhone X and gave my wife my iPhone 6S JA: How long has this… read more
Michael T
Michael T
73 satisfied customers
I have a iPhone 7 purchased 2 months ago. apple down loaded
Second opinion] i have a iPhone 7 purchased 2 months ago. apple down loaded software update forgot my unlock password ***** apple id password, Phone is locked called apple 2 time and did not resolve i… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I forgot my I'd to sign into my phone and locked myself out.
I forgot my I'd to sign into my phone and locked myself out. How do I change my I'd? … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Iphone won"t work it has me locked out of my iPhone….needs
iphone won"t work it has me locked out of my iPhone….needs iCloud password {that i originally set up iCloud on} i have tried several. my phone rings but can't answer… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I gave my iPhone 5 to my aunt - i'm trying to get it back to
I gave my iPhone 5 to my aunt - i'm trying to get it back to my factory settings so she can use it… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
381 satisfied customers
I seem to have a different Apple ID for for my: I phone, iTunes,
I seem to have a different Apple ID for for my: I phone, iTunes, icloud and ipad. How do I get just one ID?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I just purchased iPhone 5 > My 4S was backed up in the cloud.
I just purchased iPhone 5 > My 4S was backed up in the cloud. We share an apple ID . The contacts that populated my new phone are from my daughter's phone. Do we need separate i Cloud id's ? Can we… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x