Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
My I phone forgot my Apple ID and pw. It is my I phone. No I
My I phone forgot my Apple ID and pw JA: When did you last change your password ***** Apple ID? Customer: It is my I phone JA: Did you try resetting through Apple's online account reset tool? Customer… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
10 satisfied customers
Need help to finish setting up iOS11.13.1. S6 I believe. A
a few hours. I tried several pw to set up but I did not type the right pw and now my pd\hone is paralized … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
Cant login to my account on my iphone 7+Go thru everything
cant login to my account on my iphone 7+Go thru everything but says i have to reset my pw and theyd get back to me with instructions, that was 5 days ago, … read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
I switched to my new i phone and lost my PW and google is
hi I switched to my new i phone and lost my PW and google is sending codes to my old iphone 6 … read more
Harry
Harry
2,218 satisfied customers
Trying to unlock my iPhone 6 Plus but forgot password and
Trying to unlock my iPhone 6 Plus but forgot password ***** need to reset my password … read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
A few weeks ago I had to change my password to access my
Hello, A few weeks ago I had to change my password ***** access my Comcast email. I cannot send any emails from my phone, only my computer. I'm sure I must have to synch my phone to the same pw but I'm not sure what needs to be done. I have my phone here so hopefully you can walk me thru this. I have an 6S iPhone. Not sure what operating system... … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
Help !! Got stuck trying to enter a new password for the
Help !! Got stuck trying to enter a new password ***** the cloud and the App Store........went thru the “recovery” steps to where I entered my credit card #***** etc.....now what ? Haven't gotten any … read more
Karthik Nagarajan
Karthik Nagarajan
519 satisfied customers
I want to enter a new user & password on my Apple I-phone
I want to enter a new user & password ***** my Apple I-phone serial #358607071804835 … read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
It will not keep my payment information even after I hit
It will not keep my payment information even after I hit save … read more
Michael T
Michael T
73 satisfied customers
Last night my phone updated, need a security verification
Good morning last night my phone updated, need a security verification code, trying to send a different number to receive code, but nothing is working, this is a iPhone 7+ … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I just bought an I-Phone 7S, yesterday, April 1, 2017. It
I just bought an I-Phone 7S, yesterday, April 1, 2017. It will not let Facebook be installed.After, I enter the info, name, credit card and so forth, it says to contact this site for help. I don't wha… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
All sorts of shenanigans: I have an iPhone 6 running 10.2.1
all sorts of shenanigans: I have an iPhone 6 running 10.2.1 - for whatever reason, it won't connect to my home wifi, it wont acknowledge my iCloud login, it constantly logs me out of programs I've log… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
FRUSTRATED !!!!!!! Ran an update on my iphone and now it
FRUSTRATED !!!!!!! Ran an update on my iphone and now it does not have the same password ***** to maker it worse i have waited 48 hours for codes to which i recieved but do not work anf all i get is i… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I was thinking of getting the Samsung S4 galaxy. then I heard
I was thinking of getting the Samsung S4 galaxy. then I heard someone said Iphone 6 is coming out in maybe 4 to 6 months. what could be the new features. would it be much better to wait.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
i dont have cell phone number as I m profoundly deaf. Also,
i dont have cell phone number as I m profoundly deaf. Also, I am a retired AT&T employee. My name isXXXXX I have Sorenson Video Relay number as(NNN) NNN-NNNN(SVR). My old Att phone number was(NNN) NNN… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I am about through with the iphone - I realize im not 20 yrs
I am about through with the iphone - I realize i'm not 20 yrs old but this password XXXXX is too much - everytime I log onto something it says the password XXXXX XXXXX right. I would like to use the s… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
381 satisfied customers
On my I phone, When I want to download updates to apps, I keep
On my I phone, When I want to download updates to apps, I keep getting a message that my password XXXXX XXXXX incorrectly. The same message occurs when the unit wants to connect to the cloud. How can … read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
Iphone 4S After General Reset and reset by Itunes backup from
Iphone 4S After General Reset and reset by Itunes backup from computer Seemed like all was done. Phone came ON, asked for language , country, wifi, wifi password, birthdate and then APPLE ID (which th… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x