Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
My I phone is hacked and it is coming through google apple
my I phone is hacked and it is coming through google apple pulled info out before online now they can t do anything … read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
I took my iPhone 6s for screen replacement and now I can't
I took my iPhone 6s for screen replacement and now I can't activate it using my icloud account. I'm able to log to this account when using internet browser and see all my data … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Need to activate my phone forgot password. Never changed it.
need to activate my phone forgot password JA: When did you last change your password ***** Apple ID? Customer: never changed it JA: Did you try resetting through Apple's online account reset tool? Cus… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have switched from iPhone 5 to 8. I can't get email on the
I have switched from iPhone 5 to 8. I can't get email on the 8 because I don't remember the password ***** the date I set it up … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I sign into LAST PASSWORD last week. I Brother Valdez
I sign into LAST PASSWORD ***** week. I Brother Mark Valdez cleared PC. So I lost my login. I did get the email to reset my old email:***@******.***. I reset my password, but can't retrieve my old pas… read more
Harry
Harry
IT
2,912 satisfied customers
I have a iPhone 7 purchased 2 months ago. apple down loaded
Second opinion] i have a iPhone 7 purchased 2 months ago. apple down loaded software update forgot my unlock password ***** apple id password, Phone is locked called apple 2 time and did not resolve i… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
This morning my iphone showed it had done an update but then
this morning my iphone showed it had done an update but then I recieved a security message that someone from Sydney was trying to login so 3 times I've tried to change my password. both my iphone and … read more
Chris Lindsey
Chris Lindsey
IT University
157 satisfied customers
I have a new phone, I got locked out that phone. I used the
I have a new phone, I got locked out that phone. I used the email + password ***** I set up the account and I was able to unlock my phone. My phone is locked again, I cannot unlock phone using the use… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My I phone 5 is locked, I put in my apple ID and it asks for
my I phone 5 is locked , I put in my apple ID and it asks for the password ***** the time I bought the phone at the Apple Store 2 or more years ago and I put in two possible passwords from then ,but i… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
When I first set up my calendar on my desktop PC, my iphone
When I first set up my calendar on my desktop PC, my iphone synced with it perfectly. THEN I changed providers. When I did that, EVERYTHING disappeared. I've tried to get it to resynch with my iphone,… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
I would like to learn how to create a new email address and
I would like to learn how to create a new email address and password ***** still keep my exhausting ones( for privacy purposes) . I want to have access to this and receive this new email mail on my iP… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I have a BlackBerry Bold 9780 that I love and use it for email,
I have a BlackBerry Bold 9780 that I love and use it for email, text, calls and the only important app that I use is Password XXXXX Well, I'm starting to think about finally getting an iPhone. I love … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
Cannot get into my google email acct. and sync my phone as
Cannot get into my google email acct. and sync my phone as well. All of this was do to my email acct. getting hacked. I reset my password XXXXX still cannot login to receive and send emails.i have a M… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I lost my i-phone on Tuesday 6th November. It was switched
I lost my i-phone on Tuesday 6th November. It was switched on and had no protection such as pin numbers. I cancelled the SIM, so no calls can be incurred. Is there any way I can protect the privacy of… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
For some time I have been getting" "your Apple ID has been
For some time I have been getting" "your Apple ID has been disabled" I have tryed resetting my password XXXXX many times I don't know what it currently is and it never helped. How do I fix this proble… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I had to get a new phone and in the downloading they lost my
I had to get a new phone and in the downloading they lost my password XXXXX I can't remember the password XXXXX the first secret message… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I cannot access my gmail through my mobile app for iphone.
I cannot access my gmail through my mobile app for iphone. I changed the password XXXXX and I can access my gmail account via the web but my mobile app says it cannot get gmail because the user name o… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have an iPad and an iPhone. When I tried to use my iPad
I have an iPad and an iPhone. When I tried to use my iPad to find my iPhone I ran into a problem. I open Safari and type in iCloud.com and I get a screen that gives me three choices - Set up iCloud (w… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x