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On May 04 2018 I retired had a company phone tie whit my
On May 04 2018 I retired had a company phone tie whit my personal phone the company stopped their phone and that also stopped mine … read more
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Samuel White
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I just did an update on my iphone and ended up having to
I just did an update on my iphone and ended up having to change my password, which I did four times with the phone telling me I was wrong each time. Now all i get is the word Hello which changes langu… read more
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Samuel White
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It's my phone. 7. I did security set up with fingerprint but
I did security set up with fingerprint but don't have the correct password ***** 3 tries lefy … read more
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Joel Kalman
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my phone is locked and I forgot my passcode. always used my thumb print … read more
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I am totaly frustrated. we are supposed to be checking into
hi, i am totaly frustrated. we are supposed to be checking into our rental on saturday and I cannot down load the app and i am on a desktop now and cannot sign in. my info for door code and other info… read more
Michael T
Michael T
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I have an older iphone, 5S and suddenly my Gmail won't send
Hi, I have an older iphone, 5S and suddenly my Gmail won't send from the phone.Not sure how long this has been happening. It does receive. Gmail works perfectly on my MacBook Pro. Thoughts? … read more
Richard
Richard
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I purchased a new iphone 6 some months ago. We downloaded
i purchased a new iphone 6 some months ago. We downloaded info from the wifes phone including her apple/itunes setup. I want to set up seperate a/c. we do not have the old password ***** ID to clear m… read more
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Why is my iPhone finder disabled and anyone can activate my
Why is my iPhone finder disabled and anyone can activate my phone? … read more
Expert-Repair
Expert-Repair
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I have a question about my log in set up. It is on my phone.
It is a samsung android. Right now when I sign out all the way and sign back in with my phone number it sends a one time use code. i want the account set up so I can sign in from any device using my phone number and a password … read more
Harry
Harry
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Just bought a new iPhone. A year and a half ago I changed my
Just bought a new iPhone. A year and a half ago I changed my email address. I had bought and uploaded many apps under my old email address. My new phone would not transfer the apps unless I gave them … read more
Justin Johnson
Justin Johnson
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I updated my phone last night. I put in a fingerprint id. I
I updated my phone last night. I put in a fingerprint id. I am asked for a 4 digit pass code. It was 3154. I must have changed the code. My phone has been disabled as I try wrong pass codes. I need he… read more
GeekGal
GeekGal
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Bachelors Degree
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Can't get in- it wants a passcode suddenly and I can't
can't get in- it wants a passcode suddenly and I can't remember it … read more
Karthik
Karthik
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Bachelor of Engineering
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I have tgried to answer my security quetions to get
I have tgried to answer my security quetions to get myaccount oen. It asks a question that I did not select. I cannot get to reset the questions. Going around in circles. First time user of my Iphone … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I have a LG smartphone that is fairly new and it has
I have a LG smartphone that is fairly new and it has fingerprint recognition along with a way to lock the screen. I chose password ***** I first got the phone, and now I have no idea what the password… read more
Expert
Expert
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I have just switched my SIM card from an Iphone 5s to an
I have just switched my SIM card from an Iphone 5s to an Iphone 7. I completed the fingerprint-setup, and the access code setup, and now it has been stuck "Updating iCloud settings" for almost 15 minu… read more
Christian Gilliland
Christian Gilliland
None
7 satisfied customers
I updated my iPhone 6 with the latest security fix and now I
I updated my iPhone 6 with the latest security fix and now I do not know my password, nor my id - therefore, I can not use my [email protected]# … read more
William Dishman
William Dishman
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Iphone 4s, used just as camera, no service, displays "phone
iphone 4s, used just as camera, no service, displays "phone disabled, wait x minutes, up to 60. Correct passcode donesn"t work … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I updated the software on my iphone, and now you require my
I updated the software on my iphone, and now you require my apple password. I am the original owner of the phone. my apple password ***** ***** in my NOTES file on my phone but I cannot access the fil… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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