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I just implemented IOS 12.1. Ever since, my purchased
I just implemented IOS 12.1. Ever since, my purchased ringtone has been replaced by a default tone and I have been unsuccessful in correcting this. Any ideas? … read more
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Michael T
90 satisfied customers
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IPhone 5. I went overseas and put in a global cover more SIM , properly installed and activated by Telstra, my provider, and could not get global roaming the whole time I was overseas. I had to use Lo… read more
Justin Johnson
Justin Johnson
Owner
8,104 satisfied customers
Some of my ringtones for IPhone 8 Plus don't work most of
Some of my ringtones for IPhone 8 Plus don't work most of the time. The latest one is the text message alert tone. Occasionally my ringtone for calls has the same problem. … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
152 satisfied customers
My iPhone keeps asking for the password to an apple id I no
My iPhone keeps asking for the password ***** an apple id I no longer use. Haven't used it in a few years. And when I called tech support, they told me the apple id***@******.*** doesn't exist. But my… read more
Harry
Harry
2,481 satisfied customers
We recently purchased an Apple Iphone X with 256 gigs
Hello.We recently purchased an Apple Iphone X with 256 gigs memory. It has the latest software update.We are having major problems getting proper volume for the ring when anyone phones.Here are the se… read more
Harry
Harry
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I'm having one of atime changing my password!! I have been
I'm having one hell of atime changing my password!! I have been trying to change it since 9:00am this morning tit should never take that long. I'm ready to throw the phone in the trash!! nsavigating y… read more
Harry
Harry
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There are random rings, one ring, without any apparent
There are random rings, one ring, without any apparent reason. It is not the sound of my ringtone it is like a telephone ring, Not associated with any new input that I can see. I entered this into the… read more
Harry
Harry
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This phone is pretty new for me. I got it from Credo. I
This phone is pretty new for me. I got it from Credo. I don't know what I did in Settings but I can't here the phone ring. … read more
Ashik
Ashik
Master's Degree
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It rings when somebody calls but can't get audio tones for
It rings when somebody calls but can't get audio tones for text message and voicemail alerts … read more
Ashik
Ashik
Master's Degree
1,168 satisfied customers
I have a new apple 6S and tried to download some ringtones
I have a new apple 6S and tried to download some ringtones from Dredge. It appears I must have my iphone in sync with iTunes before I can download from Dredge. I have spent more than a couple hours tr… read more
Ashik
Ashik
Master's Degree
1,168 satisfied customers
I have an iPhone 6s just got it a month ago because I had a
I have an iPhone 6s just got it a month ago because I had a 6 before and starting not receiving group texts. I thought the problem would go away if I just upgraded which I did but the problem continue… read more
Michael
Michael
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2,500 satisfied customers
I have two issues..I have a ring tone that I like set as the
I have two issues..I have a ring tone that I like set as the default but the iPhone 6Plus keeps using the regular default ringtone. And I have photos and names assigned to my contact numbers through m… read more
Vinod Menon
Vinod Menon
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Master's Degree
383 satisfied customers
I have an iPhone 5s operating under OS5. I cannot get my custom
I have an iPhone 5s operating under OS5. I cannot get my custom ring tones to sync to my iPhone. Only the system tones are there. I've got a number of custom ring tones which have worked fine with pre… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,096 satisfied customers
I recently got my first smartphone - Apple 5c so Im pretty
I recently got my first smartphone - Apple 5c so I'm pretty green! Apparently when someone calls it goes straight to voice mail and I don't hear any ring.… read more
Randy***** CellTech
Randy***** CellTech
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I have an iphone 4 model # XXXXX and it wont ring. It
I have an iphone 4 model # XXXXX and it won't ring. It vibrates, and everything else seems to work ok, except the keyboard clicks aren't working either. I checked the ringtone, and it works for select… read more
Nick H.
Nick H.
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Bachelor's Degree
138 satisfied customers
I have an I phone 4 s and my phone is not ringing...I have
I have an I phone 4 s and my phone is not ringing...I have everything turned on and it still will not ring, what am I doing wrong.… read more
Josh
Josh
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Associate Degree
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Hi - Ive jsut updated my 3gs to iOS5 and have lost my ringtones. iTunes
Hi - I've jsut updated my 3gs to iOS5 and have 'lost' my ringtones. iTunes 'says' that they are still on my laptop and still on my phone, however I cannot see them in SETTINGS>>SOUNDS. Is there … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
333 satisfied customers
I downloaded a ringtone and a text tone from the Apple iTunes
I downloaded a ringtone and a text tone from the Apple iTunes store for my iPhone 3GS and they do not work. I went to the settings and had them set as my ringtone and text tone, and when I get a phone… read more
Waitongu2
Waitongu2
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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