Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I can't find it!! It's crazy - I am pretty sure it is in my
I can't find it!! It's crazy - I am pretty sure it is in my house, I have looked in the washing machine and the fridge and everywhere it is not .. the main problem it has run out of battery. In desper… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I changed my pass code to get into my phone and then have
I changed my pass code to get into my phone and then have forgotten which numbers are used. I have been locked out several times and I'm now locked out for an hour. I do not know if I backed the phone… read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
I am getting charges on my I phone and it's Impossible I
Hi, I am getting charges on my I phone and it's Impossible I don't purchase apps or anything else if it's not free I do not get it so I really just like to know where these purchases are coming from? … read more
Harry
Harry
IT
2,909 satisfied customers
My trash is full on my google pixel phone. I don't know
My trash is full on my google pixel phone. I don't know where it is or how to emptyit … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
130 satisfied customers
I'm one of the thousands of people who upgraded to iOS 11.
I'm one of the thousands of people who upgraded to iOS 11. 3. 1. My phone is an iPhone 8 and it won't hold a charge for long. Help me to fix this please … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
It's not a computer it's my phone I didn't even mean to open
It's not a computer it's my phone I didn't even mean to open a google account once I was in there I couldn't seem to go back I'm upset because now I can't open safari pages I was using a lot now the o… read more
Cris
Cris
63 satisfied customers
I left it in my friends car. Need to recover phone number
I left it in my friends car. Need to recover phone number from contacts … read more
Harry
Harry
IT
2,909 satisfied customers
Account recovery I have been working on this sense February
Account recovery I have been working on this sense February the 2nd I am trying to get the I cloud disconnected on my daughters phone that was replace under an insurance policy and I have no idea what… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My phone been stolen I am trying to get into my Apple ID so
My phone been stolen I am trying to get into my Apple ID so I can track my phone and is telling me my Apple ID is blockd and I don't know how to it unblock as keeps sendin me a code on my phone that I… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Some how I messed up my phone id and now it is asking for a
Some how I messed up my phone id and now it is asking for a PUK number. I have no idea what this is and can not call you because I am blocked! My unlock number is ***** I just tried to lock my phone w… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
IPhone has lost 90% of its contacts list. Yesterday I
iPhone has lost 90% of its contacts list. Yesterday I installed the latest sys update How can I retrieve my data on the contacts list? … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I have continually gotten the message "The device is
I have continually gotten the message "The device is scheduled to turn on Sep 15, 2016 at 1:42 a. If you choose Full Power Off your alarm will be disabled while the device is off"? So, at 1:42 a.m. ev… read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
I have an iPhone and a mini pad. My problem is that just
I have an iPhone and a mini pad. My problem is that just recently I was texting a friend and others, and all of a sudden one contact no longer receives my messages. I receive his and communications wi… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I have seemed to have lost the vast majority of my contacts.
I have seemed to have lost the vast majority of my contacts. Their name appears when I start typing it into the To field, but all of them have been put to 'other.' Please advise as to how, if @ all, t… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
381 satisfied customers
my Contact list (alphabetical) has suddenly disappeared. Instead
my Contact list (alphabetical) has suddenly disappeared. Instead it has a category Groups. I do not want that category but want to get back my Contact list. This is very important to me. I must have a… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
Hi I have an iPhone and keep getting pop ups from sites I
Hi I have an iPhone and keep getting pop ups from sites I never visits like Toyota tundra, Dell ROTC. It is an iphone4 . I turned on the pop up blocker but no help. Any ideas?thanks… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
When I send group texts from my phone, one name moves to the
When I send group texts from my phone, one name moves to the front of the list no matter what order the names are XXXXX XXXXX I believe it has to do with a hotmail setting. How do I undo this setting?… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
On an i-phone (v.4), how do I create groups in my contact list?
On an i-phone (v.4), how do I create groups in my contact list? Can I create groups in text message function too? Thanks - Shari… read more
RandyNetwork Tech
RandyNetwork Tech
1,757 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x