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It's locked for some reason. I can't remember it have typed…

Customer Question
It's locked for some...

It's locked for some reason

Technician's Assistant: When did you last change your password ***** Apple ID?

I can't remember it have typed in my email address but can't remember my password *****'s telling me I typed in find my fone which I didn't do

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I don't no how to do that cos o can't use my iPad I'm on my fone

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Well I need to reset my password ***** guess

Submitted: 5 months ago.Category: Smartphones
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Answered in 15 hours by:
3/17/2018
Technician: Suhasini Velu,
 replied 5 months ago
Suhasini Velu
Category: Smartphones
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Before we proceed with any troubleshooting, please let me know your email address registered with apple.

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Category: Smartphones
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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