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My iPhone 7 has stopped working as a cell phone. I went to…

Customer Question
My iPhone 7 has...

My iPhone 7 has stopped working as a cell phone. I went to Verizon where they replaced the Sim card but that did not fix the problem. They said I need to go to Apple and have them check the cellular antenna. I cannot find where to set up an appointment on the website.

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Current

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

11.2.6. It started today sometime.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not really. I just want an appointment for someone to inspect the phone

Submitted: 4 months ago.Category: Smartphones
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Answered in 17 hours by:
3/17/2018
Technician: Harry, IT replied 4 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,604
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 4 months ago
I resolved the problem without your assistance. I expect a refund of any charges.
Technician: Harry, IT replied 4 months ago

OK thanks

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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