Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
Well i just got a new iPhone max and my old one did the same
Well i just got a new iPhone max and my old one did the same thing i took over my sons phone two phones ago and i can't use my apps because Taylors name is ***** ***** and we can't remember the pass w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,182 satisfied customers
I updated my Apple 6 iPhone. Now certain functions (I.e.
I updated my Apple 6 iPhone. Now certain functions (I.e. Siri) will not work unless I enter my Apple ID password. I don't remember the password ***** can't find it. … read more
Michael T
Michael T
132 satisfied customers
I need my phone reset i can't remember my apple pass word.
I need my phone reset i can't remember my apple pass word … read more
Samuel White
Samuel White
Tech Expert
735 satisfied customers
I had to replace my iPhone and now I can't get into my fb
I had to replace my iPhone and now I can't get into my fb account. It keeps saying wrong password ***** I don't have access to email that account is set up … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
631 satisfied customers
My I phone needs activation do no know my apple account ID
My I phone needs activation do no know my apple account ID or pass word . It does show my email address as***@******.*** the phone # is(###) ###-#### unable to use that function as well , my other pho… read more
Harry
Harry
2,551 satisfied customers
I have a mojor problem. Apple put in an update to my phone
I have a mojor problem. Apple put in an update to my phone and now I am locked out. I put in the correct i.d and password ***** still I am locked out. this is very frustrating as I have a lot of thing… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
85 satisfied customers
I t. My phone crashed n got new phone n I forgot pass word I
My phone crashed n got new phone n I forgot pass word I sent for new one n it does not work it will not let me in the pass word sent is 192052 by phone number n by e-mail it's 228707 neither will work how do I get it back … read more
Harry
Harry
2,551 satisfied customers
I forgot my password & have a new e mail address. 2 months.
I have had issue since I updated my 6 iPhone a month ago and can't get in without a password(which I have forgotten) the email wasn't working so changed it today, now I need a password… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
323 satisfied customers
I'm trying to log on to my web email account. The user name
I'm trying to log on to my web email account. The user name is ***** ***** I probably have tried to many times. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,182 satisfied customers
My I phone is locked and I need my I Cloud ID so that I can
My I phone is locked and I need my I Cloud ID so that I can activate it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,182 satisfied customers
I'm being told that I activated my "find my phone" and now I
I'm being told that I activated my "find my phone" and now I need to reset my pass word. First I never activated the service and now I can't get into my phone using my user name and password.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,182 satisfied customers
I am unable to set up my outlook email on my iPhone, 5s,It
I am unable to set up my outlook email on my iPhone, 5s,It will not accept any of my former passwords and numerous attempts to reset my password ***** failed… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,409 satisfied customers
Downloaded an update on my nokia lumia 522 now cant get
downloaded an update on my nokia lumia 522 now cant get access to my email or sky drive pics. tried to access my micro soft account but forgot my pass word. tried to reset my password ***** was unsucc… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,182 satisfied customers
I recently changed my email address on my apple store
I recently changed my email address on my apple store account bc we moved. However my password ***** longer works and when asking for my password ***** old email address is linked to the account. How … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
384 satisfied customers
I have a new iPhone 6 and somehow it backed up to my daughters
I have a new iPhone 6 and somehow it backed up to my daughters iPhone's last backup on my macair.....she said she hasn't used that iCloud account in years and does not know the password ***** the asso… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,182 satisfied customers
reading your instructions about resetting Samsung phone. Proble
reading your instructions about resetting Samsung phone. Proble I have is emergency dialing is programmed to dial 911 automatically… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
My phone does not accept my Apple ID and password XXXXX I have
My phone does not accept my Apple ID and password XXXXX I have used since I bought the phone.… read more
Jason Jones
Jason Jones
AAS Information Technology
2,569 satisfied customers
Blackberry tourch, I cant access my phone from my computer.
Blackberry tourch, I can't access my phone from my computer. It keeps asking for my password XXXXX I don't know it is.… read more
Randy***** CellTech
Randy***** CellTech
1,924 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

384 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

323 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

132 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

85 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x