Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
My wifes iPhone needs passcode how do ifind it. Got this
the phone is locked now and said to enter pass code I have the apple I d and pass word but know how to inter it… read more
Josh Sheehan
Josh Sheehan
Computer Networking
155 satisfied customers
My sister gave me apple iPhone 5, she doesn't remember the
My sister gave me apple iPhone 5, she doesn't remember the phone number and is not sure of the password. Unfortunately, I factory reset after I asked for help with retrieving the password. It is in Ac… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,972 satisfied customers
First thing is, I was getting a notification that my Iphone
First thing is, I was getting a notification that my Iphone has'nt been backed up for two weeks, because mi Icloud is full. I purchased more Icloud space for (i think) .99 per month. This was several … read more
Expert
Expert
My apply phone frozen. No sure when I last updated message
No sure when I last updated message came on phone and ask for my finger print which I did than to enter my passcode. I started but than realized I had the wrong code. My phone will come on and says phone update than goes to ***** after restarting with the phone numbers showing I cannot call out text comes in but I can't start phone I have the correct pass code now but it won't take it. I have shut the phone off and recharges it. The closes Apple store is almost 2 hours away Can you please help me? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
My code will not allow me to call. When I punch the code in,
My code will not allow me to call. When I punch the code in, it does not appear. This is my only telephone accessable. … read more
Samuel White
Samuel White
Tech Expert
699 satisfied customers
Can my ex husbands new wife hack my I phone without having
Can my ex husbands new wife hack my I phone without having physical access to it? I feel like she is stalking me. She is very tech savvy… read more
Ashik
Ashik
Master's Degree
1,163 satisfied customers
I bought a new iPhone 7 2 days ago. Everything was good till
I bought a new iPhone 7 2 days ago. Everything was good till yesterday. The screen that comes up says ENTER PASSCODE - Touch ID requires your passcode when IPhone restarts. I never set that up and I c… read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
Can't get into y iPhone 7 plus. passcode doesn't work they
can't get into y iPhone 7 plus. passcode doesn't work they gave me a new password ***** 26013755 that's too many digits for a passcode … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
70 satisfied customers
I am unable to get past my pass code to get into the phone
I am unable to get past my pass code to get into the phone it is a refurbished i phone 5 … read more
Randy***** CellTech
Randy***** CellTech
1,887 satisfied customers
Friend gave me i phone 5 . but its locked. she got it from
friend gave me i phone 5 . but its locked. she got it from her niece who said its her sister. but she dropped it . tlc card an face broken. i got it repaired but then found out it was locked to apple … read more
John
John
Bachelor's Degree
5,550 satisfied customers
My iPhone 5s is giving me an error message when my sister tries
My iPhone 5s is giving me an error message when my sister tries to Skype me. She says her call attempts are going straight into my voicemail.… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,972 satisfied customers
I have an Apple I-Phone 3 and I cannot retrieve my voice messages.
I have an Apple I-Phone 3 and I cannot retrieve my voice messages. I might be able to retrieve if I knew how to set up a pass-code. At the top of the voice-mail page a message appears "Mail Not Availa… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,087 satisfied customers
I need to turn OFF my daughters i-phone access to the internet
I need to turn OFF my daughters' i-phone access to the internet between the hours of 8 pm and 8 am. Can you tell me how to do this so that both wifi and 4g are disabled. Seems to be two points of acce… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
her friend who was drunk typed in the wrong passcode and locked
her friend who was drunk typed in the wrong passcode and locked out the phone, little sister who was also drunk compounded the error by entering the wrong code also. would really like to access the ph… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
I want to bypass the password XXXXX my daughters phone to view
I want to bypass the password XXXXX my daughter's phone to view text messages. Is there any way to do that?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
ok, this is a question regarding Verizon (and other companies,
ok, this is a question regarding Verizon (and other companies, probably) and 4G services/smartphones. I have been a customer of verizon for years...now, all of a sudden, they have changed all their pl… read more
josephwkeene
josephwkeene
Sales and Customer Support
High School or GED
6 satisfied customers
with the iPhone on but locked, I still can receive incoming
with the iPhone on but locked, I still can receive incoming calls, right? The problem I am having is what users call "butt calls." The iPhone is locked and in my pocket, and I bend or assume a positio… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor's Degree
390 satisfied customers
My iphone has been taken over by siri. She says out loud
my iphone has been taken over by siri. She says out loud every button I push and when I try to enter my passcode, she just repeats the numbers and I cannot get into my phone.… read more
authentech
authentech
626 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x