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Instant messager was kicking me out on my phone. I deleted…

Customer Question
Instant messager was kicking...

Instant messager was kicking me out on my phone. I deleted the app. Try to put it back on, I have put my Id in then it tell me authorize number I put them in then it tell me have done this too many times. I just want to put messager back on my phone

Technician's Assistant: Which software or app can I help with?

The messenger app on facrbook

Technician's Assistant: What have you tried so far with your Messenger?

The app won’t load on my phone

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I don’t think so

Submitted: 4 months ago.Category: Smartphones
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Answered in 6 hours by:
3/16/2018
Technician: Harry, IT replied 4 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
Still cannot get on messager
Customer reply replied 4 months ago
Did you get my message
Technician: Harry, IT replied 4 months ago

What is the exact error message?

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Customer reply replied 4 months ago
I cannot get on Facebook messager . It kept kicking me out so I deleted the app. When I went to put it back on it asked for my I D number when I put it in then it said to put in the code . I did then it said I have tried to many times to get on. All I want is to be able to use my Facebook messager
Technician: Harry, IT replied 4 months ago

Unfortunately, you will need to wait 24 hours without trying.

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Customer reply replied 4 months ago
Ok , than what do I do If after 24 hours and I still can’t get on..
Technician: Harry, IT replied 4 months ago

Please reply back here

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Customer reply replied 4 months ago
Ok Harry I will get back with you tomorrow
Technician: Harry, IT replied 4 months ago

OK thank you

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