Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I lost my iPhone this weekend and I have no access to it I
Hello I lost my iPhone this weekend and I have no access to it I want to back up on a new iPhone my Apple ID but I have no access to my old phone number … read more
Josh Sheehan
Josh Sheehan
Computer Networking
153 satisfied customers
Some stole it. Iphone 6 Don't know the current OS. Tried to
Called your support yesterday and tried to call today. I had Verizon shut it off. They said you might be able to track it. Don't know my Apple ID password… read more
Josh Sheehan
Josh Sheehan
Computer Networking
153 satisfied customers
I'm unable to play some of the songs I've purchased. They're
I'm unable to play some of the songs I've purchased. They're grayed out. … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
Forgot my iphone password. Ho w do I correct? About aN HOUR
forgot my iphone password. Ho w do I correct? JA: When did you last change your password ***** Apple ID? Customer: About aN HOUR AGO. JA: Did you try resetting through Apple's online account reset too… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
I got the calendar back on the phone. I still have an issue
I got the calendar back on the phone. I still have an issue with my music. I had a ton of music on my old 6 and it all appears to be in cloud. On the new 6 and on I tunes library, I only have a fracti… read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
I have an iphone 6 and its locked. the screen says iphone
i have an iphone 6 and its locked . the screen says iphone disabled connect to itunes but my computer wont detected and my itunes account is locked as well … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Perplexed in Poughkeepsie. I have an iPhone 5 synched with
I have an iPhone 5 synched with Windows 10 on my PC. … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
Yesterday afternoon my iPhone SE had none of my contacts.
Yesterday afternoon my iPhone SE had none of my contacts. Then I did a general update and tried to sign back in with my Apple ID. By accident used my wife's Apple ID and now my phone has all her conta… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,698 satisfied customers
I had a 7 and i just got the 10 today. When i got the 10 my
i had a 7 and i just got the 10 today. When i got the 10 my apple music that i payed or didnt trasfered over and verison couldnt do anything about it how do i get me account back … read more
Michael T
Michael T
90 satisfied customers
I cannot sign in and the top of my iphone seems disabled
i cannot sign in and the top of my iphone seems disabled although i know for a fact my user name and password ***** correct. … read more
Harry
Harry
2,403 satisfied customers
My wife and I both use iPads and iPhones. I have iTunes
My wife and I both use iPads and iPhones. I have iTunes Family Sharing set up on both iPhones. However, the list of songs on her iPhone and mine are very different. Why? How can I get both phones to s… read more
Expert
Expert
My iPhone has been locked because of last activation, that
my iPhone has been locked because of last activation, that requested my apple id, which I forget it, and I cant remember security questions… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,698 satisfied customers
My iphone was stolen. Recieved new one without any memory,
My iphone was stolen. Recieved new one without any memory, now my apple i d wont accept my password ***** i changed on computer to new i d and password. iphone and ipad wont change?… read more
Ashik
Ashik
Master's Degree
1,134 satisfied customers
I am trying to unblock an iPhone 4 which has find my iPhone active and
I am trying to unblock an iPhone 4 which has find my iPhone active and of course we lost the password ***** the Apple ID. I am reading an answer to that question by yourself from 3 years ago.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,014 satisfied customers
I have an iPhone 5s running8'1'2. My backed up up my music
I have an iPhone 5s running8'1'2. My backed up up my music from within iTunes. I then did a complete reset of the phone. After the restore the only music on my phone and in tunes is what I download to… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
54 satisfied customers
I just downloading my computer stored music to my new iPhone
I just downloading my computer stored music to my new iPhone 6 Plus. Here's the result: Computer sent: 3913 songs and 32.52GB iPhone rec'd: 2820 songs and 19.1GB 1093 songs did not get loading onto th… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I have downloaded songs from my computer to my iphone but they
I have downloaded songs from my computer to my iphone but they don't show up any where although in my settings it shows over 1000 songs… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Hello I am a new owner. I uploaded many cds to itune. They
Hello I am a new owner. I uploaded many cds to itune. They are listed under recently added link. Now how do a get them on my iphone?? Bette Thanks.… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

3,893 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x