Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Cannot remember my passcode to my iphone. Do not remember i
cannot remember my passcode to my iphone JA: When did you last change your password ***** Apple ID? Customer: do not remember i think maybe sometime last year JA: Did you try resetting through Apple's… read more
Eric
Eric
Software Developer
Associate Degree
1,523 satisfied customers
I Have a Iphone x. When I try to open it I get swipe it and
I Have a Iphone x. When I try to open it I get swipe it and it goes to my password ***** and then the phone just saw] … read more
Ashik
Ashik
Master's Degree
1,128 satisfied customers
I have a phone that broke and we were sent a replacement
I have a phone that broke and we were sent a replacement phone but we can't or don't know how to transfer the contacts or pictures from the broken phone … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
Daughter locked out of iphone. .message says disabled wait
Daughter locked out of iphone. .message says disabled wait an hour. And every time we waited yesterday the same message appeared om screen and we can not ise phone … read more
Cris
Cris
1,316 satisfied customers
I forgot my 5 digit id code on my apple iphone s6 and now it
When did you last change your password ***** Apple ID?Customer: About a month ago and i didnt write it down so i disabled it kept trying it. :(… read more
Eric
Eric
Software Developer
Associate Degree
1,523 satisfied customers
Need to put in password for my i phone account with verizon
need to put in password ***** my i phone account with verizon Am locked out thanks … read more
Justin Johnson
Justin Johnson
Owner
7,638 satisfied customers
I have my daughter's phone. We own it though. She changed
I have my daughter's phone. We own it though. She changed her password ***** didn't tell me. As I was spot checking her phone, I couldn't get in. phone now disabled and it says connect to iTunes. I do… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
297 satisfied customers
My iPhone number is 561/676-645. When i type in my password
My iPhone number is ***** When i type in my password ***** disables my phone. How do I reset my password ***** my husbands phone ? (This one ) … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
I have a iphone 7plus and I have forgotten my password and
my name is ***** ***** I have a iphone 7plus and I have forgotten my password ***** now its locked me out after several numbers i put in and now it says iphone is disabled connect to itunes, I have no… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,857 satisfied customers
Somehow I have disabled my iPhone 8. How do I get it back
Somehow I have disabled my iPhone 8. How do I get it back on? … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,254 satisfied customers
I changed the passcode last night in my phone late, forgot
Hi, I changed the passcode last night in my phone late, forgot what it was this morning and I'm disabled in the phone now. If I have my phone synced with my i-pad and Mac Laptop will it erase everythi… read more
Ashik
Ashik
Master's Degree
1,128 satisfied customers
My apple id has be disabled. How do I get it from being
my apple id has be disabled. How do I get it from being disabled? … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
My iPhone has had the "iPhone is disabled connect to iTunes"
Hi my iPhone has had the "iPhone is disabled connect to iTunes" message for the past two days. When I plug my phone into iTunes it says, "Do you want to allow this computer to access information on th… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
My daughter had a broken screen fixed on her 6s and no the
my daughter had a broken screen fixed on her 6s and no the phone is disabled. KIs there any way to get this to work w/ out losing all the text, data- it is not backed up Thanks… read more
Richard
Richard
Smartphone Specialist
50,015 satisfied customers
My iPhone 4 is disabled and I don't have the latest iTunes
my iPhone 4 is disabled and I don't have the latest iTunes installed. how do I unlock my phone or download the latest iTunes? … read more
Richard
Richard
Smartphone Specialist
50,015 satisfied customers
Iphone 4s, used just as camera, no service, displays "phone
iphone 4s, used just as camera, no service, displays "phone disabled, wait x minutes, up to 60. Correct passcode donesn"t work … read more
Richard
Richard
Smartphone Specialist
50,015 satisfied customers
It is an iphone 4. Can you help with it? The iphone has been
The iphone has been breaking down. I can't press buttons on the left side of the screen. I was trying to enter my password ***** eventually got the message iPhone is disabled connect to iTunes. … read more
Richard
Richard
Smartphone Specialist
50,015 satisfied customers
my daughter has locked her iphone 3gs and cant remember the
my daughter has locked her iphone 3gs and cant remember the passcode and has made so many attempts its in disabled mode. i know how to restore the phone from itunes and yes im aware it will likely era… read more
kazkillinger
kazkillinger
Bachelor's Degree
2,224 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x