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I forgot password for Apple and my phone cannot be

Customer Question
I forgot password *****...

I forgot password ***** Apple and my phone cannot be connected

Technician's Assistant: When did you last change your password ***** Apple ID?

I don’t remember probably five years ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes, but it asked me applied as my user name and after this password ***** I don’t remember

Submitted: 4 months ago.Category: Smartphones
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Answered in 27 minutes by:
3/13/2018
Technician: Aparna Indresh,
 replied 4 months ago
Aparna Indresh
Category: Smartphones
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Aparna Indresh,
 replied 4 months ago

May I have your Apple ID so that i can check for the password ***** option from my side?

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Customer reply replied 4 months ago
I need to unblock not my phone number but(###) ###-#### This is second phone on my account, my phone is ok and do not need any support
Customer reply replied 4 months ago
Pls cancel all requests and charge to my credit card. It is useless
Technician: Aparna Indresh,
 replied 4 months ago

I am a user of the site just like you and cannot help you with site-related issues. You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support and can check regarding charges.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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