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I forgot password for Apple and my phone cannot be

Customer Question
I forgot password *****...

I forgot password ***** Apple and my phone cannot be connected

Technician's Assistant: When did you last change your password ***** Apple ID?

I don’t remember probably five years ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes, but it asked me applied as my user name and after this password ***** I don’t remember

Submitted: 1 month ago.Category: Smartphones
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Answered in 27 minutes by:
3/13/2018
Technician: Aparna Indresh,
 replied 1 month ago
Aparna Indresh
Category: Smartphones
Satisfied Customers: 376
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Aparna Indresh,
 replied 1 month ago

May I have your Apple ID so that i can check for the password ***** option from my side?

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Customer reply replied 1 month ago
I need to unblock not my phone number but(###) ###-#### This is second phone on my account, my phone is ok and do not need any support
Customer reply replied 1 month ago
Pls cancel all requests and charge to my credit card. It is useless
Technician: Aparna Indresh,
 replied 1 month ago

I am a user of the site just like you and cannot help you with site-related issues. You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support and can check regarding charges.

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