Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I'm having intermittent problems. Sometime a hyperlink, app
I'm having intermittent problems. Sometime a hyperlink, app or website won't open. Sometimes everything works, but more often there is a problem. Last week I had several apps to update and they wouldn… read more
Justin Johnson
Justin Johnson
3,088 satisfied customers
I keep getting update messages on my phone that I don't want
I keep getting update messages on my phone that I don't want and now I can'y even use the phone!!! … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
Phone volume does not work. I Phone 6s Plus IOS 11.2.5. One
One week- Phone was on Bluetooth in car. When I got out of car, phone volume is stuck on low volume. will not adjust. Headphones,bluetooth and speaker work fine … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I got a refurbished iPhone SE 2 probs: 1) When I have the
I got a refurbished iPhone SE2 probs:1) When I have the phone against my ear it presses the pause button2) I had it in my pocket, then took it out & for 15 minutes it changed from app to app put rando… read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I've been using Apple mail on my 3 devices (MacbookPro,
I've been using Apple mail on my 3 devices (MacbookPro, iPhone & IPad Pro) to manage my mail accounts. I have email on Aol, Gmail, Verizon and iCloud. About 2 weeks ago, mail in my Aol account stop sy… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I'm having trouble adding att.net email to iPhone 6s, brand
I'm having trouble adding att.net email to iPhone 6s … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
Iphone disabled, iphone 7pluus got it innovember, since
since yesterday. have tried to restore it with itunes but it keeps taking me back to the iphone disabled on the screen … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
It didn't read my fingerprint (which it had been reading
it didn't read my fingerprint (which it had been reading fine) and asked for passcode and I put in what I thought twice and it didn't accept it. … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
381 satisfied customers
My Iphone 5s keeps going into SOS mode. But at other times
My Iphone 5s keeps going into SOS mode. But at other times is goes back to Optus network. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I just bought a iPhone 6 and have an iPhone 5. How do I get
I just bought a iPhone 6 and have an iPhone 5. How do I get all of my information to the new iPhone 6?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My iphone 6 is acting up. It keeps jumping apps and closing
my iphone 6 is acting up. It keeps jumping apps and closing apps then my voice control continues to pop up out of no where.… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I tried to update my I PHONE 6 through I TUNES but it was unable
I tried to update my I PHONE 6 through I TUNES but it was unable to update due to an error and now can't restore. Basically my phone is now useless.… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I want to give my old iPhone 4S to a friend. How do I get rid
I want to give my old iPhone 4S to a friend. How do I get rid of my stuff and how does he get his stuff on it… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Ugh. I had just written a proposal as a NOTE on my iPhone
Ugh. I had just written a proposal as a NOTE on my iPhone 4s. I somehow highlighted the whole note (many paragraphs) and went to click it again to un-highlight it. When I did the entire note erased. I… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My Iphone 4 randomly shuts down. It shows the battery empty,
My Iphone 4 randomly shuts down. It shows the battery empty, but 5 or 10 minutes later I am able to power it up. It was shutting down randomly as well earlier a couple of weeks ago and the phone was c… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I honestly dont know how I ended up with Facebook Messenger
I honestly don't know how I ended up with Facebook Messenger but my nephew was over & I caught him playing with my iPhone which is new to me. By the time I got it back & went to check my facebook page… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
My iphone shows that I have flagged over 67,000 messages, but
My iphone shows that I have flagged over 67,000 messages, but when I try to look at the flagged messages it says there are no flagged messages. How can I remove the flagged messages if there are any a… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
suddenly I have no audio output (from phone speakers only -
suddenly I have no audio output (from phone speakers only - headphones work) Siri can hear me, but I can't hear her or any other audio output. What can I do?… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

1,096 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x