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Looking for help regarding my hp envy and software. Itunes.

Customer Question
Looking for help regarding...

Looking for help regarding my hp envy and software

Technician's Assistant: Which software or app can I help with?

Itunes

Technician's Assistant: What have you tried so far with your iTunes?

It will not see my phone anymore

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

It's a new phone

Submitted: 4 months ago.Category: Smartphones
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Answered in 14 hours by:
3/11/2018
Technician: Samuel White, Tech Expert replied 4 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 512
Experience: Verizon Tech Manager multi-unit
Verified

What is happening when you connect the phone to your computer with iTunes?

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Vinod Menon, Customer Service
Category: Smartphones
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Experience: Experience in supporting and using smartphones.

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