Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
First thing is, I was getting a notification that my Iphone
First thing is, I was getting a notification that my Iphone has'nt been backed up for two weeks, because mi Icloud is full. I purchased more Icloud space for (i think) .99 per month. This was several … read more
Expert
Expert
My iphone was a gift without a password. Can you help me get
My iphone was a gift without a password. Can you help me get one? … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
97 satisfied customers
You are always very helpful... so here we go.... I can not
Hello! You are always very helpful... so here we go.... I can not remember the passcode for my Apple ID I know my username and password, but it asks for a passcode (numbers) I can't remember, and I do… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
My IPhone had 4 digits for the passcode until suddenly it is
My IPhone had 4 digits for the passcode until suddenly it is asking for 6 digits. Apple emailed me that my Apple password ***** have been compromised so I have just changed that, but it does not help … read more
Harry
Harry
2,269 satisfied customers
Is this a paid service. Verizon IPhone 7plus. The most
I did not know I had to use a code after the update so I have a locked phone … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
It is my phone. Iphone 6s. Let me explain. I can not get
I can not get into my acct because I can not remember the pass code and they tell me I have to go to a certi.store and there is not one close to me… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I've forgotten my password on my iPhone I've not used it for
I've forgotten my password ***** my iPhone I've not used it for a year or so I've tried about six attempts. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
Need reactivation help. Message reads, "A password is
Need reactivation help. Message reads, "A password ***** ***** to activate this device because its owner has used Find My iPhone to link it to their Apple ID". i do not have an iPhone. … read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
I can't get into my phone because it asks for a password.
I can't get into my phone because it asks for a password. The passwords I have are too long to fit in the space provided. … read more
Justin Johnson
Justin Johnson
Owner
6,952 satisfied customers
Keep getting message on my iPhone to enter password.
Keep getting message on my iPhone to enter password. Apparently I don't have correct password. Phone says because I am logged onto iCloud I can reset by entering my passcode. Problem is that the passc… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
Locked out of newiphone and think it may have started on
locked out of newiphone and think it may have started on hotmail address i no longer use … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I bought a new iPhone 7 2 days ago. Everything was good till
I bought a new iPhone 7 2 days ago. Everything was good till yesterday. The screen that comes up says ENTER PASSCODE - Touch ID requires your passcode when IPhone restarts. I never set that up and I c… read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
Can't get into y iPhone 7 plus. passcode doesn't work they
can't get into y iPhone 7 plus. passcode doesn't work they gave me a new password ***** 26013755 that's too many digits for a passcode … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
59 satisfied customers
I' bought a new iPhone 6. I backed up info from my old
I' bought a new iPhone 6. I backed up info from my old iPhone 6 on my computer. Im trying to place backed up info from computer onto my new iPhone. Im frustrated beyond belief. Help… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
Can you reset an encrypted passed word. I made a full back
Can you reset an encrypted passed word. I made a full back up of my iphone on my computer but I can not remember the password … read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
My iPhone is giving me fits because I cannot get Apple to
Good morning! My iPhone is giving me fits because I cannot get Apple to allow me to change my email. I no longer have the account because my internet provider screwed it up. I just want to change my e… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I recently purchased an iPhone from a friend of a friend. Due
I recently purchased an iPhone from a friend of a friend. Due to illness I wasnt able to sit down and set up the phone. 7 days later here I am trying to set it up only to find out she never reset it a… read more
Eng. Andres
Eng. Andres
Bachelor's Degree
966 satisfied customers
I cant get my iphone first page,Ijust get a blanc screen and
I can't get my iphone first page,Ijust get a blanc screen and Iforgot my restrictive password XXXXX reset my iphone.How can you help me?… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

382 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x