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I played a game on Google and I didn't get my money's worth…

Customer Question
I played a game...

I played a game on Google and I didn't get my money's worth please help me dissing happen more than one time

Technician's Assistant: What device or product does this involve?

My cell phone my number is(###) ###-####

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Note 5

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

I tried to cut it off and turn it back on three time I checked my account is charging to my account but I did not play the game please help me doesn't happen more than once

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

That's it

Submitted: 4 months ago.Category: Smartphones
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Answered in 19 hours by:
3/10/2018
Technician: Harry, IT replied 4 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,606
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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