Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I have a samsung s8+ every now and then i see it downloaded
I have a samsung s8+ every now and then i see it downloaded a new software (new download, not update) most of those are samsung software 1- how do i prevent the phone from downloading these softwares … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
Someone has havked into my phone.i can not teceive or make
someone has havked into my phone.i can not teceive or make calls I cannot do anything with it. I lost servce it for two days It was comclety dead i sm disabled and i need myphone please help … read more
Harry
Harry
IT
2,909 satisfied customers
I upgraded to another phone and lost it would seem my base
I upgraded to another phone and lost it would seem my base that I had for 2 years.. now I'm given a base that is new. I don't wish to start over. Is this the norm on how things work with MS? … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My prime 2 was erased Friday morning, trying you get back
My prime 2 was erased Friday morning, trying you get back together the account I have all my information in, ********. This has all my passwords, notes, calendar, contacts and email information in it.… read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I forgot my password, so im unable to use it to pay
I forgot my password, so im unable to use it to pay something … read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
I'm tyring to find out how to find a way to reconnect to my
i'm tyring to find out how to find a way to reconnect to my google phone number? can you tell me where i need to go? … read more
Michael T
Michael T
73 satisfied customers
My smart phone has been locked out since last Friday at
My smart phone has been locked out since last Friday at about 4:00 pm. I have tried repeatedly to get it back but I keeping getting the run around from email address to password, which does not work a… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
Cellphone issue, a year old, WHat? I have a cell phone issue
For 24 hours my cell phone constantly sends the message that google play services have stopped. I took it to ATT store and they tried many things but could not fix it. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My account was shut down by Google. How do I redeem myself
My account was shut down by Google. How do I redeem myself and be able to use my apps on my phone… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have been using the same number for years. I don't think
I have been using the same number for years. I don't think that should matter? But I have a 3G cell phone sim card. And a really ancient phone after my other one crapped out. So I have a couple questi… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I used an OEM (anonymous) charger of 1V/2V on my Sony Xperia
I used an OEM (anonymous) charger of 1V/2V on my Sony Xperia Z1 a few times, and now the battery exhibits strange behavior. It shows charge e.g. 20% and after a bit, it jumps to 0% and switches off. A… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I purchased a new iphone 6 plus case yesterday from the
i purchased a new iphone 6 plus case yesterday from the apple rep He must have pressed mute or no volume, when he changed the old case to the new one. The phone is in the house. The house has been tor… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a new Samsung galaxy5 phone because my old phone samsung
I have a new Samsung galaxy5 phone because my old phone samsung galaxy5 crashed. I lost everything that was on my old phone. I want to get my line account back and I am not sure on my user name and pa… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have an LG 4 Metro Smartphone and my phone did something
I have an LG 4 Metro Smartphone and my phone did something goofy and as a result I lost all my contacts. I can't describe it exactly all I know is I no longer have any of my formerly saved contacts. I… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
Mr.Hannell I have a mobile phone not a computer I need your
Mr.Hannell I have a mobile phone not a computer I need your assistance and regaining my Google account so that I can open my skype account… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
SAMSUNG NOTE 4 ON T. MOBILE AND IPHONE.First I had a Note
SAMSUNG NOTE 4 ON T. MOBILE AND IPHONE. First I had a Note 2 with Tmobile. All All my contacts were synced up to google. Then I switched to Iphone with ATT and my contacts were moved up to att address… read more
Expert
Expert
Hi, I purchased this software from http://www.ez-csi.com cell
Hi, I purchased this software from http://www.ez-csi.com cell monitoring and I don't know to download it on to my Iphone. Can you help me?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
Hello, I have a HTC Evo 3d phone but for some reason my 3D
Hello, I have a HTC Evo 3d phone but for some reason my 3D games are no longer playing - when I try to open any of them I get the message, "Cannot play video - Sorry, this video cannot be played." It … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x