Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I was given this apple iphone by a friend but my friend who
i was given this apple iphone by a friend but my friend who gave it to me didn't get to give me the appli id and apple icloud password ***** he passed away and i don't know what to do … read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
I just bought a iPhone 6 and have an iPhone 5. How do I get
I just bought a iPhone 6 and have an iPhone 5. How do I get all of my information to the new iPhone 6?… read more
Ashik
Ashik
Master's Degree
1,176 satisfied customers
Iphone 5s has screen and won't shut off. It's fully
iphone 5s has green screen and won't shut off. It's fully charged. Any ideas to get it working again? Prefer not to use a solution involving iTunes. Thanks… read more
Ashik
Ashik
Master's Degree
1,176 satisfied customers
My iphone 6 won't make calls! It goes to dial as normal
My iphone 6 won't make calls! It goes to dial as normal but no ringing just an apparent connection as the timer thing starts like normal on a call but am not connected to anyone. Tried with a range of… read more
Ashik
Ashik
Master's Degree
1,176 satisfied customers
Updating to version 9 and stuck on Apple screen. Starts to
Updating to version 9 and stuck on Apple screen. Starts to show line like updating than quits… read more
Ashik
Ashik
Master's Degree
1,176 satisfied customers
I tried to update my I PHONE 6 through I TUNES but it was unable
I tried to update my I PHONE 6 through I TUNES but it was unable to update due to an error and now can't restore. Basically my phone is now useless.… read more
Ashik
Ashik
Master's Degree
1,176 satisfied customers
iPhone 5s disabled due to incorrect password ***** screen was
iPhone 5s disabled due to incorrect password ***** screen was in zoom mode. Could not get password ***** bc screen too large to find numerals.… read more
Ashik
Ashik
Master's Degree
1,176 satisfied customers
Hi I bought an iphone 4 about 3 months ago and its been great
Hi I bought an iphone 4 about 3 months ago and its been great but today. It just turned itself of and now I cant get it to work, Ive plugged it in to charge etc but it was 80% charged when it went off… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
1,938 satisfied customers
i just jailbreaked my phone and when i restarted it is has
i just jailbreaked my phone and when i restarted it is has not left the apple startup screen… read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
I have a message saying.... I tunes has detected an I phone
I have a message saying.... I tunes has detected an I phone in recovery mode. I must restore this I phone before it can be restored with iTunes. then it said.... the I phone cannot be restored an unkn… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I turned off my iPhone4 upgrated to ios6 and when I opened
I turned off my iPhone4 upgrated to ios6 and when I opened it, it could not be activated. It said: "The activation server is temporarily unavailable". What can I do to activate it?… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I have an iphone 4S. it seems to be hung up on a blank black
I have an iphone 4S. it seems to be hung up on a blank black screen with the Apple logo appearing and disappearing. It does not respond to restart or resetting. Can you help please? John… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
hello my iphone keeps turning on and off. The screen goes black
hello my iphone keeps turning on and off. The screen goes black then the apple icon comes up then the black screen again then the apply icon again. I had to update it with new software then thats when… read more
Ashik
Ashik
Master's Degree
1,176 satisfied customers
IOS Update without plugged into power source. Now my phone
IOS Update without plugged into power source. Now my phone displays itunes. itunes has advised to restore factory settings. How can I back-up my iphone before restoring factory settings?… read more
nalosin
nalosin
Smartphone Support Specialist
High School or GED
64 satisfied customers
I HAD A UNLOCKED JAILBROKE 3GS I WENT UPDATE IT, MY MAC
I HAD A UNLOCKED JAILBROKE 3GS I WENT UPDATE IT, MY MAC IDENTIFIED THE PHONE AS MY WIFES-- CORRECTLY, [SHE PASSED AWAY LAST YEAR...ANYWAY IT TRIED TO UPDATE...20 MINS LATER UNKNOWN SECURITY ERROR... T… read more
Ashik
Ashik
Master's Degree
1,176 satisfied customers
Hi, my iphone just stopped working this afternoon.
Hi, my iphone just stopped working this afternoon. I had been listening to music on it for about an hour, the music jarred, the screen flashed and then it went dead. It was about 40% charged. I have t… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Lost my jailbroken 3gs phone, virgin sim doesnt work
just updated my iphone 3gs, after plugging into the newest version of Itunes, i updated and ive now its not jailbroken anymore and it doesnt like my virgin sim card. Ive tried all day to use redsnow b… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
All of a sudden both my ipad and iphone have rejected my
All of a sudden both my ipad and iphone have rejected my user name and password. I can get my AOL mail on my imac. What should I do to correct this?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x