Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
My phone is not backed up. I can't do it because I don't
My phone is not backed up. I can't do it because I don't seem to have a network and a password. What do I do? … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I am trying to adapt my phone so it works for a two week
I am trying to adapt my phone so it works for a two week trip to Europe starting 8/19 and ending 8/31. I tried calling *86 but it would not accept my PIN number. Please help. … read more
Stephen FS
Stephen FS
Owner of an Electronics Repair Shop
Bachelors of Science
143 satisfied customers
My iPhone won't let me into my banking account. I've talked
My iPhone won't let me into my banking account. I've talked to every one and I hope ur a miracals! Passcode and password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
How do I delete a top hit on my iPhone 7+ 11.4. I've done
I've done what Google says! Go to Safari and turn off a certain feature … read more
Expert
Expert
I have an iphone 7 plus. I have a new trail camera from
Hi! I have an iphone 7 plus. I have a new trail camera from Stealthcam with an iphone compatible SD card. Took a couple videos that are .avi. When I try to pull them into my photos, they come over buy… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,613 satisfied customers
I need iPhone help. I don't know why my only option on this
I need iPhone help. I don't know why my only option on this page is for a lawyer. My phone is saying that there is a problem with the apple id and password ***** I log in. The reason I keep loggin in … read more
Harry
Harry
IT
3,039 satisfied customers
Just lost the person I was talking to. So I have to connect
Just lost the person I was talking to. So I have to connect to a lawyer to disable my husband's phone? … read more
Harry
Harry
IT
3,039 satisfied customers
I have an old Apple IPohone and yesterday bought a Sony
I have an old Apple IPohone and yesterday bought a Sony Xperia. I have my SIM card memory attached to it but don't know how to transfer info from my IPhone onto the new Sony, like contacts, phone numb… read more
Harry
Harry
IT
3,039 satisfied customers
I'm one of the thousands of people who upgraded to iOS 11.
I'm one of the thousands of people who upgraded to iOS 11. 3. 1. My phone is an iPhone 8 and it won't hold a charge for long. Help me to fix this please … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,613 satisfied customers
It's not a computer it's my phone I didn't even mean to open
It's not a computer it's my phone I didn't even mean to open a google account once I was in there I couldn't seem to go back I'm upset because now I can't open safari pages I was using a lot now the o… read more
Cris
Cris
1,311 satisfied customers
I spoke with an yesterday to secure my phone. He wanted me
I spoke with an Andy yesterday to secure my phone. He wanted me to buy an ITunes gift card then wanted my password. My phone is locked now. I can't get into Facebook. It won't accept my old password *… read more
Harry
Harry
IT
3,039 satisfied customers
I got an email saying that someone had used An iPhone 6 to
I got an email saying that someone had used An iPhone 6 to order $64 worth of stuff on safari and that I should go into my account to update my information but when I try to go into the site they give… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I sent my iPhone 6 in for a battery replacement under repair
I sent my iPhone 6 in for a battery replacement under repair I'd #A283069009. I received it back but it wasn't changed because of unauthorized modification to it. Said I failed to respond so sent it b… read more
Michael T
Michael T
80 satisfied customers
I forgot password for Apple and my phone cannot be
I forgot password ***** Apple and my phone cannot be connected … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I bought an 8 plus last week and made a big mistake giving
I bought an 8 plus last week and made a big mistake giving my old 6s to a friend that pulled out the SIM card and said all info is now gone from the 6s. Somehow my Apple ID which was one of my emails … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,613 satisfied customers
I am trying to switch my sim card from my iphone 5 to my new
good morning I am trying to switch my sim card from my iphone 5 to my new iphone 8 I have backed the old phone up to both my computer and my cloud. when I try to restore the back up to the new phone I… read more
Samuel White
Samuel White
Owner and Expert Tech
293 satisfied customers
Blackberry cell phone question. My old Blackberry 8820
blackberry cell phone question. My old Blackberry 8820 recently had an error where it froze and abruptly turned off, displaying a red charge indicator light. I charged it again, though the battery had… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I have a Motorola phone with Verizon service. I have an Earthlink
I have a Motorola phone with Verizon service. I have an Earthlink e-mail account I've used for many years. I maintain my calendar on ‘Outlook'. About ten minutes after a calendar entry is made on my h… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,253 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x