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What is error 3.1 it won’t let my order go through. Kreme. I…

Customer Question
What is error 3.1...

What is error 3.1 it won’t let my order go through .

Technician's Assistant: What device or product does this involve?

Kreme

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I phone 8 plus

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Safari

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I just placed 2 orders this week.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No thanks.

Submitted: 5 months ago.Category: Smartphones
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Customer reply replied 5 months ago
Please don’t charge my card again this was not what I was suppose to be on and I haven’t received any help. So please don’t charge my card again or my attorney will be in contact with y’all .
Customer reply replied 5 months ago
Y’all said five dollars and you charged me 31 and I didn’t get any help . So my attorney will be contacting you first thing Monday morning .
Answered in 23 hours by:
3/10/2018
Technician: Harry, IT replied 5 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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