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I am on my phone. I can't remember my password. Need to

Customer Question
I am on my...

I am on my phone.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

I can't remember my password

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Need to reset

Submitted: 4 months ago.Category: Smartphones
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Customer reply replied 4 months ago
Need to get into my account.
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 29 minutes by:
3/9/2018
Technician: Samuel White, Tech Expert replied 4 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 512
Experience: Verizon Tech Manager multi-unit
Verified

What do you need your password *****?

Ask Your Own Smartphones Question
Technician: Samuel White, Tech Expert replied 4 months ago
Ask Your Own Smartphones Question
Technician: Samuel White, Tech Expert replied 4 months ago

Did it work ok?

Ask Your Own Smartphones Question
Technician: Samuel White, Tech Expert replied 4 months ago

Rating me is important because it opens me to help others and also lets the company see that I am working with each customer. Please take just a moment to rate me… it helps greatly!

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Technician: Samuel White, Tech Expert replied 4 months ago

Is there any other help you need? If not please rate so I can close this request! Thanks so much!

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Samuel White
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 512
512 Satisfied Customers
Experience: Verizon Tech Manager multi-unit

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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