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I have lost my phone. Also can not remember my apple user…

Customer Question
I have lost my...

I have lost my phone. Also can not remember my apple user name and password *****: When did you last change your password ***** Apple ID?

Please ***************

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Is that possible, I lost my iPhone, but am using my at&t mini pad

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Can you track my lost phone

Submitted: 4 months ago.Category: Smartphones
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Customer reply replied 4 months ago
Can you track my I phone
Customer reply replied 4 months ago
I do not have e mail on this mini pad
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
Can you track my phone
Customer reply replied 4 months ago

My lost I phone number is ***************

Answered in 16 minutes by:
3/9/2018
Technician: Samuel White, Tech Expert replied 4 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 509
Experience: Verizon Tech Manager multi-unit
Verified

I am Samuel and I can help. You can track the device if you had set up the Icloud on it. We would, however, need the Apple ID and Password ***** track it.

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Customer reply replied 4 months ago

Ok I'd:. *************** Password:. ***************

Customer reply replied 4 months ago
Is the $39.00 fee for this one time service today
Customer reply replied 4 months ago
I have iCloud on my phone
Technician: Samuel White, Tech Expert replied 4 months ago

(you only need to answer yes or no...please do not provide this information as it will be visible to others on this page)

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Technician: Samuel White, Tech Expert replied 4 months ago

Go to this page and it can be tracked using the ID and password:

https://www.icloud.com/

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Customer reply replied 4 months ago
What is the $39.00 fee for?
Customer reply replied 4 months ago
No
Technician: Samuel White, Tech Expert replied 4 months ago

This site connects you with an expert in the field you are asking about and we personally do not handle any of the financial issues.

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Customer reply replied 4 months ago
Thank you for your help...I finally found my phone and have connected to my daughter, sister, and grandson...I’m not sure �� that’s all good for me, my daughter will find me when I’m ��shopping
Thank you again
Technician: Samuel White, Tech Expert replied 4 months ago
Fantastic I'm glad you were able to get connected again
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Technician: Samuel White, Tech Expert replied 4 months ago

Is there any other help you need? If not please rate so I can close this request! Thanks so much!

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Category: Smartphones
Satisfied Customers: 509
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Experience: Verizon Tech Manager multi-unit

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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