star-filledicon-cnnicon-foxicon-nbcicon-nyticon-today

Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Well i just got a new iPhone max and my old one did the same
Well i just got a new iPhone max and my old one did the same thing i took over my sons phone two phones ago and i can't use my apps because Taylors name is ***** ***** and we can't remember the pass w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,006 satisfied customers
My wifes iPhone needs passcode how do ifind it. Got this
the phone is locked now and said to enter pass code I have the apple I d and pass word but know how to inter it… read more
Josh Sheehan
Josh Sheehan
Computer Networking
152 satisfied customers
I got the calendar back on the phone. I still have an issue
I got the calendar back on the phone. I still have an issue with my music. I had a ton of music on my old 6 and it all appears to be in cloud. On the new 6 and on I tunes library, I only have a fracti… read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
For got pass word to iCloud, trying to get my photos back if
For got pass word to iCloud , trying to get my photos back if possible from old phone ? Not sure if I had it backed up … read more
Harry
Harry
IT
3,246 satisfied customers
The app “passwords” I have used since my iPhone 5 and now it
The app “passwords” I have used since my iPhone 5 and now it was transferred to my iPhone 6 when I bought it after it came out and now I can't open the app to retrieve my passwords I am 77 and so frus… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
I just purchased a new iPhone 8 and I need help setting up
I just purchased a new iPhone 8 and I need help setting up my Apple I'D and password. My iPhone 6 has been disabled due to me trying to get in it too many times so I cannot retrieve photos or contacts… read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
Inherited apple 5 consumer cellular provided new sim card
Inherited apple 5 consumer cellular provided new sim card and activated the phone problem previous user was locked out of the phone I dont have his information and he cannot remember his password ****… read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I had an iphone 4 for many years and I just bought an new
I had an iphone 4 for many years and I just bought an new iphone 6S and while doing this I lost my access ot one of my applications which is Sentrismart (I am a real estate broker and that application… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,857 satisfied customers
Forget pass word to my app store please help phone dead been
forget pass word to my app store please help phone dead been off for three days … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I forgot my apple password and kept ignoring it and now it's
I forgot my apple password ***** kept ignoring it and now it's locked me from going to store. I had erased my mail and can't get it back … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,006 satisfied customers
I am unable to set up my outlook email on my iPhone, 5s,It
I am unable to set up my outlook email on my iPhone, 5s,It will not accept any of my former passwords and numerous attempts to reset my password ***** failed… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,270 satisfied customers
Old phone- 4S...new phone- 6. Love it but... There is an app
Old phone- 4S...new phone- 6. Love it but... There is an app on the 4S that I can't get on the 6. Amazon Price Check. I backed up the 4S to my computer. Then I backed up the 6 for the first time. It d… read more
Randy***** CellTech
Randy***** CellTech
1,865 satisfied customers
I purchase a new iphone today and to my dismay my voicemail
I purchase a new iphone today and to my dismay my voicemail from my mother that recently passed are not on here. I was told everything would be backed up. How can i retrieve these?… read more
Randy***** CellTech
Randy***** CellTech
1,865 satisfied customers
need new pass word for my iphone 5. to download apps alreaady
need new pass word for my iphone 5. to download apps alreaady have an apple id. 39.00 is to much.… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I have the I phone and downloaded a game from App Store, it
I have the I phone and downloaded a game from App Store, it worked great for a few days, oh forgot to tell you the game is called Ruzzle and its a word game, find as many words as you can in so many m… read more
Randy***** CellTech
Randy***** CellTech
1,865 satisfied customers
My phone does not accept my Apple ID and password XXXXX I have
My phone does not accept my Apple ID and password XXXXX I have used since I bought the phone.… read more
Jason Jones
Jason Jones
AAS Information Technology
2,501 satisfied customers
My wife [email protected] has her smart phone locked up and she
my wife***@******.*** has her smart phone locked up and she dont know her email address so she can reset her password. google said they can master reset it but she will lose all her info / photos ect.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have some text messages from my old iPhone 3 that I deleted
I have some text messages from my old iPhone 3 that I deleted a few months ago but I'd like to retrieve them now. I've since upgraded to a new phone but I still have my iPhone 3. Is it possible to ret… read more
Waitongu2
Waitongu2
Technician
Bachelor's Degree
159 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Harry

Harry

Technician

IT at Justanswer

3246 Satisfied Customers

Pearl avatarPearl, Assistant

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x