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Its my iPhone couldn't remember password to get into phone…

Customer Question
Its my iPhone couldn't...

Its my iPhone couldn't remember password ***** get into phone took it to Apple store been locked out of phone for a week and need phone to work no phone no work no bills get paid I need help badly had thumb print for passcode to phone died now I don't remember iCloud password ***** got to manually set phone but with no iCloud password *****'m stuck

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

It is and iPhone and had to buy cheap phone so I can work using different phone

Technician's Assistant: When did you last update the printer driver software?

Wireless

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don't think so

Submitted: 4 months ago.Category: Smartphones
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Answered in 32 minutes by:
3/9/2018
Technician: Aparna Indresh,
 replied 4 months ago
Aparna Indresh
Category: Smartphones
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Aparna Indresh,
 replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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