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Forgot my password to unlock my phone. About a month ago
forgot my password ***** unlock my phone JA: When did you last change your password ***** Apple ID? Customer: about a month ago JA: Did you try resetting through Apple's online account reset tool? Cus… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
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I need metro to unlock my phone it's a I phone 6 and it's
I need metro to unlock my phone it's a I phone 6 and it's been paid for but I'm switching to Verizon because I drive trucks and metro phone serivice is not the best for me on the road … read more
Stephen FS
Stephen FS
Owner of a Video Repair Shop
Bachelors of Science
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My Wife was give an IPhone 4 from my daughter Meredith
My Wife was give an IPhone 4 from my daughter Meredith Balossini about 3 years ago. About 2 months prior to moving our account from Verizon to AT&T the phone was locked out be Apple. When we attempted… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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It is locked. About 2 months ago. The phoneis locked i cant
it is locked JA: When did you last change your password ***** Apple ID? Customer: about 2 months ago JA: Did you try resetting through Apple's online account reset tool? Customer: the phoneis locked i… read more
John T. F.
John T. F.
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Disabled iphone due to forgotten passcode, I was required to
I was required to give a passcode after overnight request to get extra implemented service . … read more
Karthik
Karthik
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Trying to unlock my iPhone 6 Plus but forgot password ***** need to reset my password … read more
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I want to talk to someone on how to unlock my families
I want to talk to someone on how to unlock my families iphone I think they all are iphone 7 … read more
John T. F.
John T. F.
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I just got it yesterday, and a sim card was activated and
I just got it yesterday, and a sim card was activated and put in the phone. However, I can't get it to activate with the sim card in. I have restored it 5 times, I have reset it multiple times and I g… read more
Pete
Pete
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I bought a new iphone se and took it to an ATT store and
I bought a new iphone se and took it to an ATT store and told them I wanted it unlocked because i travel overseas and was given a reference # and told i would get an email from att with in 5 days to b… read more
Pete
Pete
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Bachelor's Degree
1,138 satisfied customers
OK, 2 days ago we switched to ATT from Verizon. It was part
OK, 2 days ago we switched to ATT from Verizon. It was part of a plan that included DirectTV now. After the switch, we were told by the gal that my wife's Samsung wouldn't work on ATT so she sold her … read more
Michael T
Michael T
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Have two I phones that are locked Have an ATT sim card
have two I phones that are locked Have an ATT sim card installed and a Verizon sim card not yet installed when I got a message phones locked. need to unlock phones so I can cancel ATT and convert to V… read more
Harry
Harry
2,218 satisfied customers
I have the opportunity to purchase an Appie iphone6, it is
I have the opportunity to purchase an Appie iphone6, it is an ATT phone. How can I get the phone unlocked to I can use a different service...my wife uses SmartTalk. It is cheaper. … read more
Josh
Josh
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Associate Degree
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I'm trying to unlock my daughter's phone and I 't know her
I'm trying to unlock my daughter's phone and I don't know her password. She passed away last july 5 in an accident I would like to see if she has any pictures text messages etc that may help us figure… read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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I have unlocked this phone through ATT but when I put
Hi. I have unlocked this phone through ATT but when I put another card I get the message: Unable to run application with this sim card. It turns off time after time.… read more
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Michael Hannigan
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my ex likes to hack into my att bill & submit to his attorney
my ex likes to hack into my att bill & submit to his attorney & down load my texts through icloud. I think I have done my best to stop that...but I am not sure and was advised to ditch my phone and ge… read more
nalosin
nalosin
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High School or GED
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Won an iphone 4, connect to iTunes, sim card not valid?
Hi, I won an iphone 4 in a competition a few months ago have finally got around to use it, but when I inserted my sim card (Telstra australia - carrier) and connect to iTunes it comes up with a messag… read more
CompExpert
CompExpert
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Hello, I have iPhone 4 from ATT network, I am going to overseas
Hello, I have iPhone 4 from ATT network, I am going to overseas for long travel and I would like to use my iPhone there with domestic sim card. But, my phone is currently locked with ATT and they are … read more
webpagesby22
webpagesby22
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My son recently purchased the IPhone 4s. Now he has found
My son recently purchased the IPhone 4s. Now he has found out that he must go to the middle east. He has heard that his phone must be unlocked to do this. Is this true and how does he do it. He has a … read more
Waitongu2
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

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Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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