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I have been trying for 3 days to get this thing to let me…

Customer Question
I have been trying...

I have been trying for 3 days to get this thing to let me get a new password. Impossible....help me

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

My hp computer and iphone

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I have tried to follow the onscreen instructions. It keeps telling me that i will be able to reset it in 24 hrs but never does

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Im sorry, it not a mac

Submitted: 4 months ago.Category: Smartphones
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Answered in 2 hours by:
3/9/2018
Technician: Samuel White, Tech Expert replied 4 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 512
Experience: Verizon Tech Manager multi-unit
Verified

You are looking to reset which password?

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