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I can't call out or receive calls - iphone 6 - 'SOS only'

Customer Question
I can't call out...

I can't call out or receive calls - iphone 6 - 'SOS only'

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Iphone 6 purchased 2 months ago.How do I find out what OS I am running?

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I rang successfully today. Haven't tried anything.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No thanks

Submitted: 4 months ago.Category: Smartphones
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Answered in 3 hours by:
3/8/2018
Technician: Richard, Smartphone Specialist replied 4 months ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,259
Experience: Extensive Smartphone Issue Resolvement
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you please hold the home and power buttons until you see the Apple Logo then release.

Let the phone restart and tell me how it then functions.

Let me know how you go please

Thank you

Ask Your Own Smartphones Question
Technician: Richard, Smartphone Specialist replied 4 months ago

Richard

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Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,259
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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