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I have 2 phones both with the same apple and icloud id as
I have 2 phones both with the same apple and icloud id as the seem to have merged together how do I separate them and get two separate ids … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,010 satisfied customers
I lost my iPhone this weekend and I have no access to it I
Hello I lost my iPhone this weekend and I have no access to it I want to back up on a new iPhone my Apple ID but I have no access to my old phone number … read more
Josh Sheehan
Josh Sheehan
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Phone locked up can't get unlocked and can't change password ***** don't remember my favorite pet! Grrrrrr … read more
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Josh Sheehan
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I currently have an Android Motorola and purchased and
I currently have an Android Motorola and purchased and IPhone 8 today at Verizon. I brought the phone home and worked with Verizon coach support to transfer everything and activate my new phone and ha… read more
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Joel Kalman
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Master of Science Degree
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I bought an iPhone X yesterday and tried to download the
I bought an iPhone X yesterday and tried to download the information from my old iPhone to the X and my account is now locked. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I have a VW Tiguan and Carnet. Until recently, my phone
I have a VW Tiguan and Carnet. Until recently, my phone automatically connected in my car but no longer. When try to connect it says "out of range", not so. Or it just sits there looking with no resul… read more
Justin Johnson
Justin Johnson
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I can not update anything I have tried changing my payment
I can not update anything I have tried changing my payment info it will not take it … read more
Harry
Harry
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I purchased a new iphone 6 some months ago. We downloaded
i purchased a new iphone 6 some months ago. We downloaded info from the wifes phone including her apple/itunes setup. I want to set up seperate a/c. we do not have the old password ***** ID to clear m… read more
Samuel White
Samuel White
Tech Expert
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I've been locked out message says to contact you. To be
I've been locked out message says to contact you JA: When did you last change your password ***** Apple ID? Customer: To be perfectly honest I have no clue JA: Did you try resetting through Apple's on… read more
Richard
Richard
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IT Manager, Consultant
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I updated my I phone and now it wants my password. What I
I updated my I phone and now it wants my password. What I type seems to be in error. I inputted my birthday and they say that is wrong. My son set up my phone, so I am lost. Help … read more
Eric Ewing
Eric Ewing
University IT Manager
1 satisfied customers
My apple iss is messed up and i cant get it straight i want
My apple iss is messed up and i cant get it straight i want to geta new apple id andpassword then i need help setting it up on my phone i got a new email address and passwprd to start the process but … read more
John T. F.
John T. F.
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Two Decades Field Experience
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I just got an iPhone 8 and am trying to transfer content
I just got an iPhone 8 and am trying to transfer content from my old iPhone. I have two apple IDs. Apple asked for first one (which is old and I rarely use) and then wouldn't accept my password. I cha… read more
Harry
Harry
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Just purchased new iPhone 8. I've been trying to activate it
Just purchased new iPhone 8. I've been trying to activate it since yesterday mid day. I keep getting an activation error. … read more
Harry
Harry
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I've forgotten my password on my iPhone I've not used it for
I've forgotten my password ***** my iPhone I've not used it for a year or so I've tried about six attempts. … read more
John T. F.
John T. F.
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319 satisfied customers
I cannot make my apple ID open. I have an iPhone 6. I
I inherited my wife's phone when she passed away 2 months ago. Went to the Apple store and thought, after an hour there, I was plugged in to the system and had the correct Apple ID: bcannon27cloud.com. In fact, the tech there told me he had set up my phone so that I would not need to use any IDs to use it … read more
Richard
Richard
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IT Manager, Consultant
6,010 satisfied customers
My Apple ID is disabled and I've gone thru all of the steps.
My Apple ID is disabled and I've gone thru all of the steps … read more
Samuel White
Samuel White
Tech Expert
687 satisfied customers
My Apple ID has been disabled. 7 plus/11.5. Couple of weeks.
My Apple ID has been disabled JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: 7 plus/11.5 JA: How long has this been going on with your Apple device? W… read more
Samuel White
Samuel White
Tech Expert
687 satisfied customers
I have an iPhone 6 plus and somehow as one of the security
I have an iPhone 6 plus and somehow as one of the security questions was my birthday and it is not the right one.this has been troubled me for over a month and it's connected to my email and apps is t… read more
Vinod Menon
Vinod Menon
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Master's Degree
383 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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