Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I am unable to use my apple id to sign on to my Apple i7
i am unable to use my apple id to sign on to my Apple i7 phone … read more
Josh Sheehan
Josh Sheehan
Computer Networking
157 satisfied customers
I have a mojor problem. Apple put in an update to my phone
I have a mojor problem. Apple put in an update to my phone and now I am locked out. I put in the correct i.d and password ***** still I am locked out. this is very frustrating as I have a lot of thing… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
I am from the caribbean. i bought an iphone SE at queens
I am from the caribbean. i bought an iphone SE at queens five towns last summer while on vacation. The phone worked well while in the u.s but when I return to my country it never worked. I sent it back up to get unlocked to which I did and now I have a much bigger problem. I cannot remember my icloud password. Can you help me in any way. I have my receipt infront of me showing proof of purchasing phone … read more
Michael T
Michael T
90 satisfied customers
I have a problem with my phone account and my daughter's
yes good day I have a problem with my phone account and my daughter's phone … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,982 satisfied customers
I have a Blackberry PRIV and I can't get it unlocked. I type
I have a Blackberry PRIV and I can't get it unlocked. I type in my password ***** nothing happens, need help as can't use my phone … read more
Josh
Josh
It Support Specialist
Associate Degree
791 satisfied customers
Last night my phone updated, need a security verification
Good morning last night my phone updated, need a security verification code, trying to send a different number to receive code, but nothing is working, this is a iPhone 7+ … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
My iPhone constantly pops up a message that I can't use
My iPhone constantly pops up a message that I can't use iCloud without first agreeing to terms but when I go to view terms something else comes up, if I hit Not Now the phone just recycles the message… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
When I click on any of the icons on the phone, it won't
When I click on any of the icons on the phone, it won't open...acts like it's gong to then just closes immediately..... … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
Not my TV...I'm wondering how I go about getting a password
Not my TV...I'm wondering how I go about getting a password ***** my phone. I've had the phone for a year, but just starting to use. I'm told it's 'out of style' and maybe I should have a new one. I'm… read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
I downloaded the update last week and at the end when you
I downloaded the update last week and at the end when you type in my password ***** I did something wrong or it wouldn't accept it. then requested to change my password ***** e-mail but I can not conn… read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
I had to change my password in google/gmail and now I am
hi - I had to change my password ***** google/gmail and now I am trying to change it on my phone but it keeps saying my email doesn't match. And I don't know how to check that in settings - just keeps… read more
John
John
Bachelor's Degree
5,553 satisfied customers
I hit the find my phone button by mistake and now my phone
I hit the find my phone button by mistake and now my phone is locked. I can't get into it because it wont accept my password. I hardly ever use it and I must be entering the right numbers. What can I … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I am 77 years old and have been shut out from my phone
I am 77 years old and have been shut out from my phone because I cannot remember my password ***** starts with an s. I have been to the Verizon store where I purchased my phone and we have tried every… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
Downloaded an update on my nokia lumia 522 now cant get
downloaded an update on my nokia lumia 522 now cant get access to my email or sky drive pics. tried to access my micro soft account but forgot my pass word. tried to reset my password ***** was unsucc… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I have a Blackberry Curve 9380. I have been overseas for 2
I have a Blackberry Curve 9380. I have been overseas for 2 months and not used the phone. When I switched it on it is asking for a password, which I keep entering, and it keeps saying it is incorrect.… read more
Ashik
Ashik
Master's Degree
1,172 satisfied customers
I have a Huawai W1-U00 with Windows Phone 8.0 software. I have
I have a Huawai W1-U00 with Windows Phone 8.0 software. I have to enter my contact's cell phone numbers in normal format and also in international format otherwise the phone will not show the contact … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
My mobile number is XXXXXX and e-mail is [email protected], I
My mobile number is ***** and e-mail is***@******.***, I have just had the slide on my Blackberry replaced and seem to have lost a number of Blackberry Apps. Each time I try and down load them again, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I was trying to figure out how to format my phone so that
I was trying to figure out how to format my phone so that the files and backups that I transfer from my blackberry storm to my computer could be opened viewed in english text, rather than code. Well m… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x