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I don’t know it was working fine and just out of the blue…

Customer Question
I don’t know it...

I don’t know it was working fine and just out of the blue the screen real slowly started going black and then it showed stiff colors it done that 7 or 8 times then it bought up this

Technician's Assistant: When was the last time you updated the Operating System (OS) on your Apple device?

It’s a iPhone 5 s

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Last week

Submitted: 5 months ago.Category: Smartphones
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Answered in 2 hours by:
3/7/2018
Technician: Samuel White, Tech Expert replied 5 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 539
Experience: Verizon Tech Manager multi-unit
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