Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I am attempting to start using my account again, however my
Hi I am attempting to start using my account again, however my email address has been linked to an old account. are you able to assist me in updating my new email address and eliminating the old addre… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,578 satisfied customers
How do I change my Apple ID and Password on my iPhone?
How do I change my Apple ID and Password ***** my iPhone? … read more
Josh Sheehan
Josh Sheehan
Computer Networking
165 satisfied customers
I have changed my msn password several times on my iphone.
I have changed my msn password ***** times on my iphone. After being accepted, it is then rejected when I try to use it. A window keeps interfering on my screen saying Outlook,com problem with your ac… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,850 satisfied customers
I can't get my new phone to accept my password or thumb
I can't get my new phone to accept my password ***** thumb print. My name is***** and email is***@******.*** … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,850 satisfied customers
I purchased my iPhone 6+ 4 or 5 years ago while I was still
I purchased my iPhone 6+ 4 or 5 years ago while I was still working in Illinois. I am now retired and living in Florida. At the time, I was working as an assistant superintendent in a small school dis… read more
Harry
Harry
2,803 satisfied customers
The iphone was reset by mistske and the apple id is not
the iphone was reset by mistske and the apple id is not working … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
The app “passwords” I have used since my iPhone 5 and now it
The app “passwords” I have used since my iPhone 5 and now it was transferred to my iPhone 6 when I bought it after it came out and now I can't open the app to retrieve my passwords I am 77 and so frus… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
94 satisfied customers
All I'm getting from Apple is that they will text a temp
All I'm getting from Apple is that they will text a temp password ***** me But the phone doesn't work ! I can't get a text I can get an email here though … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,253 satisfied customers
I'm trying to change my password, but the phone with not
Hi, I'm trying to change my password, but the phone with not except my email address as my user name … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,253 satisfied customers
Trying to download an app asks for my password. havent beeen
Trying to download an app asks for my password. havent beeen in in years so i have no idea what my password ***** Phone number is(###) ###-#### Mark S Stevens, email:***@******.*** … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,850 satisfied customers
At apple's request i updated my iPhone now i can not get
At apple's request i updated my iPhone now i can not get back in because I forgot my id and password. But I have finger print recognition! Why can't i use that? It's better than an Id or password. How… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,850 satisfied customers
I did the most recent update on my iPhone 5 last night. This
I did the most recent update on my iPhone 5 last night. This morning it requested my apple id I used to set up my phone. I put in the id and password ***** remember and it would not take. I tried rese… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,850 satisfied customers
I recently changed my email address on my apple store
I recently changed my email address on my apple store account bc we moved. However my password ***** longer works and when asking for my password ***** old email address is linked to the account. How … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
386 satisfied customers
I changed my iTunes and Apple ID but with the upgrade my iPhone
I changed my iTunes and Apple ID but with the upgrade my iPhone & iPad reverted to my old ID. How do I change back to the one I want to use?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
1,938 satisfied customers
2 part question!Part 1 i pay for two iphones on the one account.
2 part question! Part 1 i pay for two iphones on the one account. One is for my use the other for a family member. Each has a different plan. We live in different cities. We just tried to put an itune… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
231 satisfied customers
I recently moved. My email address changed. My apple id was
I recently moved. My email address changed. My apple id was my old email address. Now I cannot update my phone ane I can't change my apple id, or even access itunes. I can't just change the password X… read more
Ashik
Ashik
Master's Degree
1,549 satisfied customers
I have an I phone 5 when I go to the updates it has an old
I have an I phone 5 when I go to the updates it has an old email [email protected] as the ID and I do not know what the password XXXXX I have a new email address Showcasefarm @verizon.net and I kn… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
231 satisfied customers
I have throughly enjoyed this product and enjoyed my first
I have throughly enjoyed this product and enjoyed my first iphone for years however I resently purchased the 4s phone and already have an Apple ID through my old iphone. I have been trying for the las… read more
Ashik
Ashik
Master's Degree
1,549 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,253 satisfied customers

Extensive Smartphone Issue Resolvement

Randy

Randy

Customer Service

1,004 satisfied customers

Expert in service and repair of all Smartphones.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x