Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I have an apple I phone and it won't accept my finger print
Second opinion] I have an apple I phone and it won't accept my finger print any more and I don't have a passcode or I forgot it so I can't unlock my phone ...help … read more
Cris
Cris
1,438 satisfied customers
Ive locked my iphone7p l think wrong passcode too many
ive locked my iphone7p l think wrong passcode too many times … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,253 satisfied customers
First thing is, I was getting a notification that my Iphone
First thing is, I was getting a notification that my Iphone has'nt been backed up for two weeks, because mi Icloud is full. I purchased more Icloud space for (i think) .99 per month. This was several … read more
Expert
Expert
My password for new phone was accidently reset by my friend.
My password ***** new phone was accidently reset by my friend. need to reset to original password ***** mu new i-phone 7. He also entered his finger print on my phone. Need to delete his f-print so I … read more
John T. F.
John T. F.
Apple Consultant
Three Decades Field Experience
4,176 satisfied customers
I cannot open phone because I do not remember the pass word
I cannot open phone because I do not remember the pass word when I bought it. … read more
John T. F.
John T. F.
Apple Consultant
Three Decades Field Experience
4,176 satisfied customers
Some friends and I were comparing phones and Syri started to
Some friends and I were comparing phones and Syri started to talking to the Syri on my friends phone. I started having a problem with my password ***** next time I went to use it. Now my Phone is lock… read more
Ashik
Ashik
Master's Degree
1,542 satisfied customers
You are always very helpful... so here we go.... I can not
Hello! You are always very helpful... so here we go.... I can not remember the passcode for my Apple ID I know my username and password, but it asks for a passcode (numbers) I can't remember, and I do… read more
Ashik
Ashik
Master's Degree
1,542 satisfied customers
My apply phone frozen. No sure when I last updated message
No sure when I last updated message came on phone and ask for my finger print which I did than to enter my passcode. I started but than realized I had the wrong code. My phone will come on and says phone update than goes to ***** after restarting with the phone numbers showing I cannot call out text comes in but I can't start phone I have the correct pass code now but it won't take it. I have shut the phone off and recharges it. The closes Apple store is almost 2 hours away Can you please help me? … read more
John T. F.
John T. F.
Apple Consultant
Three Decades Field Experience
4,176 satisfied customers
Keep getting message on my iPhone to enter password.
Keep getting message on my iPhone to enter password. Apparently I don't have correct password. Phone says because I am logged onto iCloud I can reset by entering my passcode. Problem is that the passc… read more
John T. F.
John T. F.
Apple Consultant
Three Decades Field Experience
4,176 satisfied customers
Just wondering how easy it is to detect spyware I have
Just wondering how easy it is to detect spyware I have "pings" coming to my phone … read more
Ashik
Ashik
Master's Degree
1,542 satisfied customers
I purchased it 2 weeks ago and I have purchased some things
I purchased it 2 weeks ago and I have purchased some things in Apple sore, but all of a sudden it won't take my finger print to buy ibooks etc … read more
Josh
Josh
It Support Specialist
Associate Degree
1,623 satisfied customers
I was trying to set up finger print log in and disabled my
i was trying to set up finger print log in and disabled my phone because I entered the wrong pin. I tried to restore my phone but am unable to because the "find my phone" app is on. … read more
Josh
Josh
It Support Specialist
Associate Degree
1,623 satisfied customers
It locked up. It says my finger print isn't mine to put in
It locked up. It says my finger print isn't mine to put in my passcode but it only gives me numbers to enter the code and my passcode is in letters and numbers. … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
My password changed and i cant get in, iphone 6 almost 2yrs,
i had my daughter to take off my finger print code and it has locked me out… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,845 satisfied customers
My t9ouch passcode is disabled, and it is requiring another
my t9ouch passcode is disabled, and it is requiring another passcode but I didn't have another one how do I get in … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
Like to download IOS 9.3.5 and I'm asked for pass code four
like to download IOS 9.3.5 and I'm asked for pass code four letters only? my apple code is longer ?… read more
Ashik
Ashik
Master's Degree
1,542 satisfied customers
Started os2 install. Was paused "charge over 50%, now iPhone
Started os2 install. Was paused "charge over 50%, now iPhone says up to date with 1.01. How do I finish install?… read more
Randy
Randy
Customer Service
1,004 satisfied customers
I accidently turned on voice over and now my phone is locked
i accidently turned on voice over and now my phone is locked and I can't type in my passcode… read more
Randy
Randy
Customer Service
1,004 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,253 satisfied customers

Extensive Smartphone Issue Resolvement

Randy

Randy

Customer Service

1,004 satisfied customers

Expert in service and repair of all Smartphones.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x