Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I lost my phone. I have taken my son's old phone. which is
I lost my phone. I have taken my son's old phone. which is an iPhone 6or 7.I want to take his info off and put mine on. It has my phone number and I have changed the pass code can you help me with thi… read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
Trying to download my notes off my I phone 6S to my windows
trying to download my notes off my I phone 6S to my windows computer but when it says move to, it only shows the cloud … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I'm confused. How do I update my iPhone. A lot of my
I'm confused. How do I update my iPhone. A lot of my features aren't working, like links within emails and web listings. I have a notification that my phone needs to be updated. … read more
N Nguyen
N Nguyen
Davenport University Instructor
Master's Degree
4 satisfied customers
My iPhone will not recognize my Mediacom email, only iCloud.
My iPhone will not recognize my Mediacom email, only iCloud. Just got off phone with Mediacom and they said all my settings are OK on their end. I get Mediacom emails fine on my iPad, but not iphone. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
First device Iphone, go to app for ipolis wont connect to
first device Iphone, go to app for ipolis wont connect to dvr. shows on screen that device not connected. we have Ipad as second device and works as it should. I think it has to do with how phone and … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I recently switched computers, and now the Itunes app on my
I recently switched computers, and now the Itunes app on my Iphone doesn't sync to my PC. It keeps looking for the old PC. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
141 satisfied customers
Snyc server is failed to sync iphone. 11.3.1 is the iphone.
11.3.1 is the iphone. Where do i see the itunes verision? … read more
Harry
Harry
2,221 satisfied customers
I just got a new battery for my iPhone and now the calendars
I just got a new battery for my iPhone and now the calendars on my iPhone and iPad do not sync with my PC. I tried to follow directions posted online but i realized that i don't have an INFO TAB for t… read more
Harry
Harry
2,221 satisfied customers
I uninstalled and re installed two time itunes but nothing
Hi I uninstalled and re installed two time itunes but nothing happens. when I plug in my iPhone nothing happens, so I cannot transfer photos I need to my PC and when itunes start - with a huge delay- … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have added my att.net e-mail to my new iphone 6. Messages
I have added my att.net e-mail to my new iphone 6. Messages that I have already read and deleted are showing new on my iphone. How do I get the e-mail to delete my phone if deleted from my pc in e-mai… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I set a passcode lock which is not what I thought I had entered.
I set a passcode lock which is not what I thought I had entered. Unfortunately, this is not the first time! Last time this happened I was able to plug my phone in (to my mac) and retry multiple codes … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
381 satisfied customers
My son recently tried to set up iCloud on my iPad & iPhone.
My son recently tried to set up iCloud on my iPad & iPhone. The result was I lost all my contact nos but gained my husband's contacts(we're on same contract I believe!) I subsequently deleted all my h… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I have an iphone 4. My wife was upgrading (updating) the phone
I have an iphone 4. My wife was upgrading (updating) the phone with !OS 6 and now it is asking for a passcode which apparently we don't know. I have tried all of the passwords I know of. Verizona said… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Hello guys,I have an iPhone 4S through AT&T. I am in serious
Hello guys, I have an iPhone 4S through AT&T. I am in serious need of finding certain iMessages from a particular number. The transactions were between myself and this person. The iMessages were delet… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My grandson deleted 60 contacts on my husbands iphone hours
my grandson deleted 60 contacts on my husbands iphone hours ago. Is there any way to retreive them?… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
All of a sudden both my ipad and iphone have rejected my
All of a sudden both my ipad and iphone have rejected my user name and password. I can get my AOL mail on my imac. What should I do to correct this?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
Hello I just bought a new MacBook Pro. I was previously using
Hello I just bought a new MacBook Pro. I was previously using a PC. When I started iTunes it asked me immediately to update. I followed the instructions. When I plugged my iPhone in it reset it to fac… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
My iphone email address bar automatically remembers email
My iphone email address bar automatically remembers email adresses I have deleted in my contact list. How do I make it stop or "forget" certain email adresses?… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x