Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
Tried to log in a phone claim for damaged screen and it cut
tried to log in a phone claim for damaged screen and it cut me off and will not allow me to continue to process claim. … read more
Expert
Expert
Still waiting on my delivery. Tracking had yesterday no
Still waiting on my delivery . Tracking had yesterday no update … read more
Brian Atkins
Brian Atkins
Associate of Applied Science, Sound Technology
129 satisfied customers
My new IPhone without a password and with find my off was
My new IPhone without a password ***** with find my off was taken from me by a certain guy, but on trucking it with my icloud the result was that my icloud was no more on the phone. But right now I ha… read more
Expert
Expert
I tried to erase all content and settings on my I phone. I
I tried to erase all content and settings on my I phone. I changed cell providers and the phone started the process but never completed the process over night. The phone seems locked and I can't force… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,481 satisfied customers
I lost my old iPhone and just got a new one from Asurion. It
I lost my old iPhone and just got a new one from Asurion. It seems to be all set up but the phone service doesn't work and needs to be activated … read more
Expert
Expert
My daughter's IPhone 10 needs to be replaced. Cannot get a
My daughter's IPhone 10 needs to be replaced. Cannot get a replacement until the find my IPhone function is shut down. Even though I bought all 5 of the phones at the same time and I have 10 products … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,481 satisfied customers
My iPhone which I bought through Verizon with insurance in
My iPhone which I bought through Verizon with insurance in February has a chip in the upper left corner and a fine line scratch down it. … read more
Josh
Josh
10,674 satisfied customers
I just bought a new iPhone at Verizon in Columbia, MO,
I just bought a new iPhone at Verizon in Columbia, MO, yesterday and I need to transfer data from my old phone to the new. My old one got dropped in water and is unreliable. … read more
Expert
Expert
I need to delete the personal info from my iPhone 6s. No I
i need to delete the personal info from my iPhone 6s … read more
OakdaleTech
OakdaleTech
Owner
325 satisfied customers
I have a new iPhone and it is not receiving or sending
I have a new iPhone and it is not receiving or sending Verizon emails. Emails can come and go through my icloud address but that does not include my Verizon emails. What do you suggest I do? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,204 satisfied customers
I returned my phone to Verizon but did not turn off Find my
I returned my phone to Verizon but did not turn off Find my phone. I have removed it from iCloud but I keep getting a message from Verizon it is on. I do not have the phone they have it.What do I do? … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
13,479 satisfied customers
Need to turn off the "Find my IPhone" from my daughters
need to turn off the "Find my IPhone" from my daughters phone so I can continue with my Asurion claim. Her phone fell and it broke; unnrepairable. She forgot password ***** icloud and I was told that … read more
Ronald Brock
Ronald Brock
Mechanic
Associate Degree
108 satisfied customers
My phone is saying it is not activated - how do I fix that?
My phone is saying it is not activated - how do I fix that? … read more
Josh
Josh
10,674 satisfied customers
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era.
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era. I don't use that eMail and haven't for many, many years -- I don't remember the password. I am currently setting up my brand new iPhone 6… read more
Randy
Randy
Customer Service
High School or GED
1,089 satisfied customers
I replace my battery now my phone won't charge, why and can
I replace my battery now my phone won't charge, why and can I fix it I have checked all charging devices including my PC its a I phone 5… read more
Randy
Randy
Customer Service
High School or GED
1,089 satisfied customers
I upgraded my service and am left with an iphone 4s. I want
I upgraded my service and am left with an iphone 4s. I want to un block it but its wifi is not working and it no longer has cell service as that is on my new phone. Is it possible to clear this phone … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,284 satisfied customers
Im using wonder ware to find deleted messages on my iPhone
I'm using wonder ware to find deleted messages on my iPhone 5, how come i can only recover the iMessages on one conversation and not the texts.. Im saying for one person because i didn't check the oth… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,284 satisfied customers
I clicked on the software update. A screen came up on the phone
I clicked on the software update. A screen came up on the phone showing me that I should connect to iTunes. I did that and it said my phone was in recovery mode and I could click on restore to factory… read more
Randy
Randy
Customer Service
High School or GED
1,089 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Ashik

Ashik

Smartphone Tech

1,481 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,089 satisfied customers

Expert in service and repair of all Smartphones.

JohnMac

JohnMac

Apple Consultant

385 satisfied customers

30+ years in the tech service industry, specializing in Apple devices

Samuel White

Samuel White

Tech Expert

305 satisfied customers

Verizon Tech Manager multi-unit

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x