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I just purchased my 2nd Apple I Phone on June 5th It is an
Good afternoon I just purchased my 2nd Apple I Phone on June 5th It is an Apple i6 Phone I had taken my dog for a walk this morning and I out the phone in my pants pocket, which I have done several ti… read more
Ashik
Ashik
Master's Degree
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I HAD A NOTICE OF A NEW UPGRADE I SELECTED LOAD, ANSWEWRED
I HAD A NOTICE OF A NEW UPGRADE I SELECTED LOAD, ANSWEWRED SECURITY QUESTIONS AND A PASSWORD MY PHONE WHEN TURNED ON THE SCREEN IS WHITE AND SAYS SLIDE TO UPGRADE WHEN I SLIDE IT ASKS FORMY PASSWORD, … read more
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I am not savvy as I am 67 years old. Last night I pushed
I am not savvy as I am 67 years old. Last night I pushed button for an update. Soon it said to slide for upgrade. I have pushed home and power button at same time for 15 seconds. It showed the Apple a… read more
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My iPhone fell out my pocket and the screen went black. It
My iPhone fell out my pocket and the screen went black. It still works but no screen. Can it be reset or is it really screwed up??… read more
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James
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I have an iPHone 5s At first the screen was magnified and
I have an iPHone 5s At first the screen was magnified and wouldn't allow me to enter my passcode properly. After several tries to enter the passcode; it disabled. Finally, I was able to shrink the scr… read more
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hi just wondering if you can please help me understand a problem
hi just wondering if you can please help me understand a problem and maybe if possible help fix it my iphone 4s wont turn on afterbattery dying yesterday wheni got home from work put it on charge as I… read more
Vinod Menon
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i have an iphone 4 (about 3 years) with the 5.1.1 iOS and today
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my iphone has lost some functionality: bottom button no longer
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I have an iPhone 5 on Sprint network. I live in San Francisco
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Jason Jones
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I got a new iPhone and have restored it from iCloud backup
I got a new iPhone and have restored it from iCloud backup of my previous iPhone. After 12h, the phone is finally done syncing all the photos but it still says it's waiting for the restore to finish b… read more
Vinod Menon
Vinod Menon
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380 satisfied customers
my brother just a got a new iphone 5 given to him and i tried
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Vinod Menon
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380 satisfied customers
My iPhone 4GS stopped playing music about 2 days, straight
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my iphone is locked it asked me to change my passoword. My
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my iphone says ~ restore from i tunes and the the address it gives me is DANGEROUS URL REMOVED/support. has picture of plug in at bottom with arrow pointing to circle with the itune design. Says resto… read more
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hi, having mega trouble with my newly replaced iphone 4s. Im
hi, having mega trouble with my newly replaced iphone 4s. I'm unable to slide to unlock for incoming phone calls or to power off phone, but have worked out a way to ring out. Cannot use the letters E,… read more
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I have an iphone 3GS which stopped working when I downloaded
I have an iphone 3GS which stopped working when I downloaded a firmware (5.?) update. Immediately could no longer access the web. I brought it to your store and was told it wouldn't work anymore. Then… read more
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Hi - this morning I carefully opened my iPhone 3G, inserted
Hi - this morning I carefully opened my iPhone 3G, inserted a new SIM card, and carefully closed the phone and replaced the screws. I activated the new SIM with no probs, sent a couple of text msgs to… read more
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

380 satisfied customers

Experience in supporting and using smartphones.

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John T. F.

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Michael T

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Joel Kalman

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nalosin

nalosin

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64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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