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Not my computer my new iphone. Google gmail does not

Customer Question
Not my computer my...

Not my computer my new iphone. Google gmail does not reconize me on my new i phone

Technician's Assistant: What version of iTunes are you using to sync your iPhone?

Don't know.

Technician's Assistant: When did you last reboot?

Reboot what

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

I got new phone went to apple did not have your google password ***** I went they put in new passwords, and god knows what else but now I am locked out of google and they keep saying theyare sending a text to my vonage phone in Mexico and I am in New York

Submitted: 6 months ago.Category: Smartphones
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Answered in 2 days by:
1/22/2018
Technician: Richard, Smartphone Specialist replied 6 months ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 47,537
Experience: Extensive Smartphone Issue Resolvement
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What is the message you get when you try to add the email account on it?

Please let me know

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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